pre-employment assessments for

Automotive Service and Repair Shops

Our Automotive Skills Test is the perfect fit for shop owners and office managers looking for actionable insights into prospective candidates. 

The automotive service and repair industry is facing game changing disruption – from advances in automotive technology requiring investments in new tools and training, to the mass retirement of millions of shop techs. 

All of this puts increased pressure on shop owners, who are tasked with finding employees who are both qualified and are likely to stay in the position.  At HighMatch, we have 15+ years of experience partnering with shops of all sizes.

We’ve developed an in-depth understanding of the qualities that influence success and can filter your candidate pipeline to ensure only qualified applicants move forward.

We Understand

Service and Repair Roles

Between the need for detailed vehicle knowledge, advanced skills in the latest tech and the ability to communicate effectively with customers, there’s no room for mistakes when it comes to hiring your next critical client-facing advisors and technicians.

We have over two decades helping our shop clients identify candidates for some of the most popular roles that exceed performance targets and align well with your culture.

popular roles include:

  • Car Detailer
  • Tire Technician
  • Auto Mechanic
  • Vehicle Inspector
  • Auto Body Repair Tech

What Makes a Rockstar
Employee at a Service & Repair Shop?

Our workplace psychologists have partnered with a number of clients in this space and helped provide insight on thousands of candidates over the years.

As a result of this research, we have identified a proven profile of knowledge, abilities and skills that, together, provide a high-level of predictability into whether a candidate will be successful in the role.

Automotive Service
& Repair Personality Traits

There are a number of personality traits that often align with success in automotive service and repair, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Attention to Detail: being careful and thorough

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Persistence: being persistent in the face of obstacles

  • Independence: guiding oneself with little or no supervision

These shops Trust HighMatch:

The HighMatch Automotive Assessment

HighMatch’s Automotive Assessment includes a highly configurable test that’s fast, easy-to-implement and measures personality, aptitude and skills right out of the box.

Best of all, it comes pre-populated with job profiles for the most popular roles. These profiles were built by our workplace psychologists and are validated for accuracy.

For larger organizations, HighMatch can build a personalized assessment tailored to your specific role and culture.

Ready to take our Automotive Assessment for a spin?

Book a demo

Automotive Service
& Repair Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at automotive service and repair shops.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way

an “elite” partnership

HighMatch is partnered with Elite Worldwide, an industry leader.

Elite Worldwide is one of the auto repair industry’s original training, coaching & consulting companies.

Elite coaches are industry experts with proven expertise in recruiting. They recommend using HighMatch to inform the hiring process and make better hiring decisions.

Learn more about Elite Worldwide

I absolutely love what I learn about potential technicians and service advisors through the HighMatch Assessment. HighMatch reports contain priceless information that helps me better understand potential employees.“

Bob Cooper, President, Elite Worldwide

Automotive Service
& Repair Skills

We approach skills testing differently than everyone else. HighMatch skills tests, powered by our modern, testing engine, are short and candidate-friendly.

They are also highly personalized, compiled by our team of workplace psychologists from a pool of components and tailored to measure what matters most in the role.

Skills testing is an important piece of the puzzle, however it’s rarely the whole solution. Our clients couple skills testing with other components to ensure they are getting the full picture of a candidate.

relevant skills tests:

  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use

  • English Fluency: A fast, mobile assessment that tests a candidate’s knowledge of the English language

  • Math Fundamentals: A short, fast skills test that assesses candidate’s understanding of math concepts

For larger organizations, HighMatch can also quickly create short, personalized and mobile-first skills tests covering topics like Automotive Engineering and Shop Math, all powered by our modern, mobile-first assessment engine and tailored to your roles.

Have Better Interviews

Interviews are an opportunity to take insights from the Candidate Report and dive deeper, ensuring alignment between the role, the individual and the organization.

This guide provides actionable tips on how to have more meaningful interviews, from asking relevant questions, making the interview conversational and avoiding conversation threads that can lead to unconscious bias.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch Automotive Skills Test

Ready to learn how an automotive skills test from HighMatch can help your service and repair business find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to an Automotive Product Specialist?

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