pre-employment assessments for

Physicians’ Offices

Our Medical Office Skills test is the perfect fit for HR teams and Office Managers looking for actionable insights into prospective candidates. 

Physicians’ offices had a difficult time last year, with patients putting off routine office visits due to the pandemic, resulting in significant losses and a reduction in staff.  As patients have started coming back, physicians’ offices find themselves needing to quickly replace staff while still maintaining quality standards.

We have 15+ years of experience partnering with hiring teams at a wide variety of physicians offices, from general practitioners to dermatologists, pediatricians to cardiologists.

Over time, we have developed an understanding of the qualities that influence success in each role, and can filter your candidate pipeline to ensure only qualified candidates move forward.

Some of our physician office clients include:

We have experience identifying high quality candidates to fill popular roles such as:

  • Nurses
  • Physicians
  • Receptionists
  • Office Managers
  • Physician Assistants

Looking to fill a unique role on your team, or simply want to find candidates who will be successful in your office?

Connect with a Healthcare Product Specialist today!

get started

HighMatch Medical Office Skills Test

HighMatch Talent Insights Platform includes a highly configurable medical office skills test that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your office.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Physician Office Personality Traits

There are a number of personality traits that often align with success in physicians offices, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Achievement / Effort: establishing and maintaining challenging achievement goals and exerting effort to mastering tasks
  • Analytical Thinking: analyzing information and using logic to address work-related issues and problems
  • Attention to Detail: being careful about detail and thorough in completing work tasks
  • Concern for Others: being sensitive to others’ needs and feelings and being understanding and helpful on the job
  • Cooperation: being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Dependability: being reliable, responsible, dependable and fulfilling obligations
  • Integrity: being honest and ethical

The accuracy in pinpointing ideal candidates is unparalleled. I am able to submit what type of person I want to hire and [HighMatch] takes an applicant list of 300 and narrows it down to 20.

Healthcare Administrator

Physician Office Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success in physicians offices.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Vocabulary: is the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly and concisely
  • Rapid Problem Solving: is the ability to deal with many problems, one after another quickly. ​ It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on an individual’s ability to diagnose problems quickly and recognize when unique solutions are needed
  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible


An in-home healthcare provider experienced a 63.6% drop in turnover after using HighMatch

Read how HighMatch was able to help a well-known healthcare provider improve their quality of care while decreasing their turnover rate and overall hiring, training, and overtime costs. 


Physician Office Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


  • Computer Literacy: this assessment is designed to measure the skills of a person familiar with technical aspects of computer knowledge as well as terminology associated with computer use.
  • Dental Assistant: test taker’s understanding general dental topics
  • Dental Hygienist: test taker’s knowledge of dental hygiene process of care
  • HIPAA Administration:  this test measures knowledge of how HIPPA laws apply in a hospital or medical office setting, and how best to ensure compliance
  • Medical Terminology (General): this test consists of questions designed to measure knowledge of general medical terms and vocabulary
  • Medical Receptionist Skills: this test is designed to assess the knowledge of test takers concerning general medical terminology, insurance types, and patient management
  • Medical Records Coding: test is based on the CPT Standard Edition code book and covers some of the basic parameters of CPT coding, both in a doctor’s office environment and hospital setting

HighMatch offers the ability to test candidates for all of these skills and many more hospitals and physicians skills tests through our strategic partnership with a leading skills provider.  Find out more by connecting with our Services team today.

Hire Great People

Hiring great people is hard. Really hard.

This guide teaches you how to recruit top-notch candidates, how to quickly weed out average candidates, and how to conduct interviews that reveal the real candidate.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch Medical Office Skills Test

Ready to learn how a medical office skills test from HighMatch can help your physicianoffice find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Healthcare Product Specialist.

Get started