Complete Skills Test Library for:

Organizational Roles

Our organizational skills test library helps hiring managers understand a candidate’s knowledge of the core skills commonly found in non-profits and religious organizations.

HighMatch’s Non-Profit Skills Test Library

HighMatch’s Services team made up of Industrial & Organizational psychologists have identified a number of relevant role-based skill tests for candidates in organizational positions on prior experience with clients in the space.

Non-Profits & Charitable Organizations

  • Accounts Payable: this test measures the knowledge of processing payables, receivables and vendor invoices, and the posting of journal entries
  • Accounts Receivable: This assessment tests the knowledge of an accounts payable clerk or an office associate that is responsible for the Accounts Payable function
  • Bookkeeping: this test assesses knowledge of day-to-day transactions, and covers a range of topics, such as debits and credits, business transactions, and basic accounting knowledge
  • Call Center Customer Service: This test is designed to assess whether a person can determine the most appropriate response to a myriad of basic call center situations
  • Call Center Environment: This test is designed to measure a person’s ability to process orders using call center softwares
  • Call Center Inbound Sales Skills: This test is designed to assess an individual’s knowledge of call center sales, service, operations, and procedures
  • Call Center Phone Etiquette: This test is designed to assess a trained customer service agent’s communication skills
  • Customer Service Mindset: this measures the test taker’s understanding of and attitude about customer service practices, and is designed to measure customer service aptitude
  • Payroll: This test aims at determining whether a person knows the principles of payroll such as wages calculation, the different pay periods, payroll deductions, etc.

Religious organizations

  • Accounts Payable: this test measures the knowledge of processing payables, receivables and vendor invoices, and the posting of journal entries
  • Accounts Receivable: This assessment tests the knowledge of an accounts payable clerk or an office associate that is responsible for the Accounts Payable function
  • Bookkeeping: this test assesses knowledge of day-to-day transactions, and covers a range of topics, such as debits and credits, business transactions, and basic accounting knowledge
  • Payroll: This test aims at determining whether a person knows the principles of payroll such as wages calculation, the different pay periods, payroll deductions, etc.

Don’t see a specific skill? Connect with a Skills Product Specialist to discuss your needs.

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They Trust HighMatch

HighMatch Foundational Skills Tests

Certain skills are foundational to specific discipline, in that someone applying for a role needs to have some level of expertise in these skills as a baseline to even be considered qualified as a candidate. In organizational roles, these foundational skills include:

  • Basic Computer Literacy: this assessment measures the skills of a person familiar with technical aspects of computer knowledge as well as terminology and practices
  • Business Etiquette: this assessment addresses questions with regards to appropriate manners and behaviors in the workplace as well as professional environments.
  • Email Etiquette: this test is designed to determine a candidate’s knowledge of email etiquette, and covers a range of topics from email policy, to the structure and layout of email
  • Microsoft Excel: Fast, mobile assessment that tests a candidate’s knowledge of the domains measured by the Microsoft MO-200 Excel 365/2019 Certification
  • Microsoft PowerPoint: Fast, mobile test that tests a candidate’s knowledge of the domains measured by the Microsoft MO-300 Powerpoint 365/2019 Certification
  • Microsoft Word: Fast, mobile test that tests a candidate’s knowledge of the domains measured by the Microsoft MO-100 Word 365/2019 Certification
  • Office Grammar and Spelling: This test measures a person’s knowledge of spelling, sentence structure, punctuation, and word usage
  • Office Phone Etiquette: This test is designed to measure a test taker’s general use of the phone
  • Reading Comprehension: This test examines a person’s ability to draw important information from written material. The material covered includes passages on an environmental cause, a medical procedure, stock market charts, legal regulations, corporate trends, science, and historical architecture.
  • Typing: This test measures the speed and accuracy of a person’s typing. The test presents the user with a passage which he/she must type as accurately and quickly as possible.

Don’t see a specific skill? Connect with a Skills Product Specialist to discuss your needs.

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Customizable MS Office Testing

HighMatch’s suite of Microsoft Office skills tests are fully ADA / WCAG-2 compliant for accessibility and accommodation, is fully customizable and built from the ground up for mobile.

They feature SMS invitations and reminders, a mobile-optimized candidate experience and the ability to customize the questions, scoring and reporting to your specific needs.

Tests include:

These tests were written by expert technical writers with 20+ years of experience, including developing content directly for Microsoft, and have been rigorously tested by our in-house team of I/O psychologists with a large group of professional users.

Try a sample MS Office Test

What Makes a Rockstar
Organizational Employee?

We have helped a number of our clients identify high-quality service candidates over the last two decades, and, as a result, we’ve developed an in-depth understanding of the personality traits, aptitudes and skills required for success in this role.

Have Better Interviews

Interviews are an opportunity to take insights from the Candidate Report and dive deeper, ensuring alignment between the role, the individual and the organization.

This guide provides actionable tips on how to have more meaningful interviews, from asking relevant questions, making the interview conversational and avoiding conversation threads that can lead to unconscious bias.

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HighMatch’s Non-Profit Skills Test Library

HighMatch is a modern pre employment assessment platform that identifies top talent, keeps strong candidates in your pipeline, and re-skills current employees.

Choose from either custom or packaged assessment based on the specific needs of your organization, and allow your candidates to benefit from an intuitive, mobile-first platform that works to build a holistic index of their capabilities.

Interested in a Non-Profit Skills Test? Connect with a Skills Product Specialist.

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