pre-employment assessments for

Automotive Parts Stores

Our Automotive Retail Skills Assessment is the perfect fit for owners and store managers looking for actionable insights into prospective candidates.

The automotive parts retail experience is experiencing a massive transformation, from a purely physical consumer experience to a mix of physical and digital, and with new players – from OEM manufacturers selling direct to consumers to pure-play eCommerce sites drop-shipping parts. 

This transformation has led to new roles being created and new skills being needed for existing roles, all of which puts added pressure on talent teams in larger organizations and retail store managers to find candidates for these new roles while ensuring candidates remain a cultural fit.

HighMatch has 15+ years of experience working with talent teams and store managers in the automotive retail space to help identify high quality candidates across a number of roles.    

Over the years, we’ve developed an in-depth understanding of the qualities that influence success both in the industry and in the most common roles and can filter your candidate pipeline to ensure only qualified applicants move forward.

Some of our automotive parts store clients include:

We have experience identifying high quality candidates to fill popular dealership roles such as:

  • Sales Associate
  • Service Technician
  • Inventory Manager
  • Assembly Team Lead
  • eCommerce Managers

Looking to fill a unique role on your team, or simply want to find candidates who will be successful at your auto parts store?

Connect with a Retail Product Specialist today!

get started

HighMatch Automotive
Retail Skills Assessment

HighMatch Talent Insights Platform includes a highly configurable automotive retail skills assessment that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your store.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Auto Parts Store Personality Traits

There are a number of personality traits that often align with success in dealerships, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation: being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Initiative: Job requires a willingness to take on responsibilities and challenges
  • Integrity: being honest and ethical
  • Persistence: persistence in the face of obstacles

“[HighMatch] gives me peace of mind when hiring new people.”

President, Automotive

Auto Parts Store Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at auto parts stores.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Spatial Visualization is the ability to hold, manipulate, and think about three dimensions. ​This ability has direct bearing on someone’s ability to work with systems (both physical and digital) that have multiple parts and components that contribute to the overall system
  • Vocabulary is the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly and concisely
  • Rapid Problem Solving is the ability to deal with many problems, one after another quickly. ​ It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on an individual’s ability to diagnose problems quickly and recognize when unique solutions are needed
  • Logical Problem Solving measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible


Fischbach Creates a Profile For Hiring Success

Learn how HighMatch helped Fischbach, a global leader in the sealant industry, reduce their 90% turnover rate through a benchmarking study, which identified the specific qualities shared by their most successful and long-term employees.


Auto Parts Store Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


  • Automotive Knowledge: this test that measures the knowledge of auto engine classification, engine fuel system, auto-vehicle technology maintenance, inspection and troubleshooting
  • Sales Concepts: this assessment was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales
  • Cash Handling: this  test is designed to assess a test taker’s ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change
  • Customer Service Mindset: this test measures the candidate’s understanding of and attitude about customer service practices
  • Basic Computer Literacy: This test is designed to measure the skills of a person familiar with the technical aspects of computer knowledge as well as terminology and practices
  • Alphanumeric Matching: this test assesses the test taker’s visual accuracy in determining whether a set of letter/numerical combinations, some including symbols, are the same or different

HighMatch offers the ability to test candidates for all of these skills and many more retail skills tests through our strategic partnership with a leading skills provider. 

Find out more by connecting with our Services team today.

Download our
‘Reducing Turnover’ Fact Sheet

Bad hires can have a ripple effect across your organization, impacting revenue and profitability, causing delays in mission-critical projects and rupturing team dynamics.

Download our Reducing Turnover Fact Sheet for additional facts around the true cost of turnover, and learn how the right pre-employment assessment can, in many cases, pay for itself via reductions in turnover.


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HighMatch Automotive Retail Skills Assessment

Ready to learn how an automotive retail skills assessment from HighMatch can help your store find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Retail Product Specialist.

Get started