Complete Skills Test Library for:

Retail Roles

Our retail skills test library helps hiring managers understand a candidate’s knowledge of the principals, required skills and terminology commonly found in the retail sector.

HighMatch Retail Skills Test Library

HighMatch’s Services team made up of Industrial & Organizational psychologists have identified a number of relevant role-based skill tests for candidates in retail positions on prior experience with clients in the space.

Automobile Dealers

  • Automotive Engineering: This test measures the knowledge of auto engine classification, inspection and troubleshooting
  • Class A Automotive Mechanic: This test is designed to assess a test taker’s skills as a journeyman mechanic
  • Class B Automotive Mechanic: This test is designed to assess a test taker’s experience working with cars
  • Class C Automotive Mechanic: This test is designed to assess a test taker’s mechanical ability and knowledge of tools
  • Credit Analysis: this test closely detects the knowledge of the test taker in the areas of Credit/Collections, Analyzing Financial Statements, governing secure transactions, as well as familiarity with well known financial reporting companies
  • Sales Concepts: this assessment was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales
  • Shop Math: This test covers several topics, including adding numbers, converting decimals to fractions, dimensions, etc.
  • Tools & Fasteners: This test covers knowledge of many of the common fasteners as well as some of the fastener terms
  • Writing Sample – Sales: This test shows the writer’s ability to compose a short, persuasive letter

automotive Parts stores

  • Alphanumeric Matching: this test assesses the test taker’s visual accuracy in determining whether a set of letter/numerical combinations, some including symbols, are the same or different
  • Automotive Knowledge: this test that measures the knowledge of auto engine classification, engine fuel system, auto-vehicle technology maintenance, inspection and troubleshooting
  • Cash Handling: This test is designed to assess a test taker’s ability to handle US currency
  • Customer Service Mindset: this test measures the candidate’s understanding of and attitude about customer service practices
  • Sales Concepts: this assessment was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales

Don’t see a specific skill? Connect with a Skills Product Specialist to discuss your needs.

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HighMatch Foundational Skills Tests

Certain skills are foundational to specific discipline, in that someone applying for a role needs to have some level of expertise in these skills as a baseline to even be considered qualified as a candidate. In retail roles, these foundational skills include:

  • Basic Computer Literacy: this assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users that covers terminology and practices
  • Basic Office Skills: This test measures basic math and verbal skills. Topics include Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), Filing Skills (recognizing alphabetical order), Grammar, and Spelling
  • Business Etiquette: This test is designed to assess a test taker’s understanding of manners and behaviors required in the workplace
  • Business Writing: This test assesses a person’s abilities in brainstorming, proper grammar, organization skills, and vocabulary
  • Customer Service: this test measures the candidate’s understanding of and attitude about customer service practices
  • Following Written Instructions: test determines the skill level of a person in reading, assessing, and applying written instructions to administrative tasks
  • Microsoft Excel: Fast, mobile assessment that tests a candidate’s knowledge of the domains measured by the Microsoft MO-200 Excel 365/2019 Certification
  • Microsoft PowerPoint: Fast, mobile test that tests a candidate’s knowledge of the domains measured by the Microsoft MO-300 Powerpoint 365/2019 Certification
  • Microsoft Word: Fast, mobile test that tests a candidate’s knowledge of the domains measured by the Microsoft MO-100 Word 365/2019 Certification
  • Office Grammar and Spelling: This test measures a person’s knowledge of spelling, sentence structure, punctuation, and word usage
  • Office Phone Etiquette: This test is designed to measure a test taker’s general use of the phone
  • Reading Comprehension: This test examines a person’s ability to draw important information from written material. The material covered includes passages on an environmental cause, a medical procedure, stock market charts, legal regulations, corporate trends, science, and historical architecture.
  • Typing: This test measures the speed and accuracy of a person’s typing. The test presents the user with a passage which he/she must type as accurately and quickly as possible.

Don’t see a specific skill? Connect with a Skills Product Specialist to discuss your needs.

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Customizable MS Office Testing

HighMatch’s suite of Microsoft Office skills tests are fully ADA / WCAG-2 compliant for accessibility and accommodation, is fully customizable and built from the ground up for mobile.

They feature SMS invitations and reminders, a mobile-optimized candidate experience and the ability to customize the questions, scoring and reporting to your specific needs.

Tests include:

These tests were written by expert technical writers with 20+ years of experience, including developing content directly for Microsoft, and have been rigorously tested by our in-house team of I/O psychologists with a large group of professional users.

Try a sample MS Office Test

What Makes a Rockstar Retail Employee?

We have helped a number of our clients identify high-quality service candidates over the last two decades, and, as a result, we’ve developed an in-depth understanding of the personality traits, aptitudes and skills required for success in this role.

Gen Z is Changing Talent Acquisition

Generation Z is changing the way we think about recruiting. These youthful employees aren’t as similar to millennials as talent acquisition professionals would anticipate.

To understand how to recruit Gen Z’ers effectively, we surveyed talent acquisition professionals to learn their proven tactics.

Our report reveals what talent acquisition professionals have done to recruit and retain Generation Z employees successfully.

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HighMatch’s Retail Skills Test Library

HighMatch is a modern pre employment assessment platform that identifies top talent, keeps strong candidates in your pipeline, and re-skills current employees.

Choose from either custom or packaged assessment based on the specific needs of your organization, and allow your candidates to benefit from an intuitive, mobile-first platform that works to build a holistic index of their capabilities.

Interested in a Retail Skills Test? Connect with a Skills Product Specialist.

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