Skills Testing for:

Writing Sample – Collection Letter

This Collection Letter Writing Test showcases the writer’s ability to communicate potentially negative information to customers.

The resulting letter will give an idea of the writer’s skill level in developing professional, yet pointed, correspondences with external customers.

LENGTH: 1 Question
FORMAT: Open Response

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INDUSTRIES

  • Accounting
  • General Business

FUNCTIONS

  • Finance

JOB TITLES

  • Collections Associate
  • Accountants Receivable Clerk
  • Finance Manager
  • Bookkeeper
  • Staff Accountant

Covered Skills

  • Professional & pointed correspondence with customers

ABOUT THE Test

ThIs test primarily focuses on the writing concepts used in the processing of Accounts Receivables and Collections, and is intended to assess the knowledge of accounts payable clerks and office associates responsible for this function.

RELEVANT ROLES

This Collection Letter Writing Test is appropriate for prospective members of a Finance team or, in smaller organizations, the office staff member responsible for the AR function.

Candidate Experience

Having a great candidate experience is critical to getting high completion rates (the number of people who finish the test after starting it), and today’s modern candidates want a test experience that is fast and can be taken on their mobile device.

This test has been kept short and has been optimized for mobile, which reduces drop-off and minimizes test anxiety.

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About This Test

This test is offered through our strategic partnership with a leading skills provider, who brings to the table 40 years of talent expertise and a 300+ strong pool of Industrial-Organizational (I-O) psychologists. These I-O’s specialize in the creation and delivery of legally compliant, highly predictive talent assessments and skills tests.

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Skills tests are a critical part of any pre-employment and development assessment, providing an unbiased measurement of a participant’s ability to perform or understand a duty or technology that is an expected part of their everyday job.

Skill tests can take the form of a variety of questions surrounding tasks a person would perform in office situations, and can be answered easily by someone who has already done the job previously. Some are more immersive and require the participant to actively complete tasks inside a software program to imitate their performance capabilities in a real-life workplace.

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These tests were written by expert technical writers with 20+ years of experience, including developing content directly for Microsoft, and have been rigorously tested by our in-house team of I/O psychologists with a large group of professional users.

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  • COMBINING SKILLS TESTING WITH SOFT SKILLS ASSESSMENTS

When used in combination with soft skills testing through personality and cognitive reasoning assessments, hiring managers can get a holistic view of a candidate or existing employee as to whether they are willing and capable of doing the job, along with a complete understanding of their relative strength in a required skill.

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The need for consistency in the hiring process is paramount to avoid the dual risks of unconscious bias creeping into the interview process and inability for multiple interviewers to evaluate candidates across a common set of criteria.

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