HIGHMATCH MEASURE
Problem Solving That Moves Work Forward
Understand how candidates identify issues, work through constraints, and arrive at practical solutions on the job.
THEY TRUST HIGHMATCH
What Problem Solving Looks Like at Work
At work, problem solving shapes how people respond when things don’t go as planned.
ISSUE IDENTIFICATION
Recognizes the real problem before jumping to solutions.
SOLUTION DEVELOPMENT
Generates workable options within time or resource limits.
FOLLOW-THROUGH
Executes solutions and adjusts when results fall short.
These behaviors influence speed, effectiveness, and outcomes.
Why Problem Solving Matters in Hiring
In hiring, problem solving affects how people respond to obstacles and keep work moving.
IT OFTEN SHOWS UP IN:
Faster resolution of day-to-day issues
Fewer escalations to managers or leaders
Better performance under pressure or change
Reduced downtime or rework
Retention in roles with frequent challenges
When aligned to the role, problem solving supports steady progress and resilience.
Why Generic Problem Solving Tests Fall Short
Many assessments treat problem solving as abstract reasoning rather than applied action.
GENERIC TESTS
Focus on hypothetical puzzles
Measures problem solving in real role scenarios
Reward clever answers over execution
Evaluates solutions execution
Ignore real-world constraints
Calibrates to time, tools, and role demands
Offer little hiring guidance
Connects insight directly to interviews
Without role context, problem-solving scores rarely translate to better hires.
How HighMatch Measures Problem Solving
HighMatch defines problem solving based on the obstacles and constraints built into the role.
Aligns problem solving to role complexity and pressure
Measures behavior in realistic work situations
Interprets results with input from I/O psychologists
Delivers insight teams can act on
The focus isn’t clever solutions, it’s effective resolution at work.
When Problem Solving Matters Most
The impact of problem solving depends on the role and operating environment.
IT MATTERS IN ROLES THAT REQUIRE:
Frequent, unpredictable challenges
Quick decisions with limited information
Balancing tradeoffs under pressure
Handling issues independently
HighMatch helps teams define the right level of problem solving for the job.
HighMatch evaluates problem solving alongside other job-relevant capabilities to create a clearer picture of fit.
Understanding how these signals interact supports better hiring and long-term success.
Solve the Right Problems With the Right People
