pre-employment assessments for

Administrative Positions

Ensure your administrators are qualified to manage your daily operations and are able to process information professionally and efficiently with our Administrative Assessment Solution.

college administrators

Personalized assessments

HR teams hiring for administrative positions need an efficient hiring process that identifies candidates at scale that align with the role and culture.

HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.

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Administrative services managers plan, direct, and coordinate activities that help an organization run more efficiently.

The specific responsibilities vary, but these managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep.

When assessing candidates, it’s important to keep critical job functions in mind so you have an effective frame of reference.

critical job functions Include:

  • Supervising employees
  • Resolving customer complaints and questions
  • Mediating and resolving conflicts
  • Reviewing and analyzing reports
  • Discussing employee job performance

Measure anything, at any stage

HighMatch has a full suite of content capabilities, enabling our team to approach each role differently.

Our personalization process identifies those capabilities we need to employ to measure what matters most.

Each content capability is made up of independently validated measures that can be used in any combination and at any stage of the hiring process.

We Know Administrative Roles

When it comes to the administrative aspects of your business, there’s no room for mistakes. Admin teams needs to be highly organized and effective in their roles to ensure the smooth operation of the business.

We have deep experience helping our client partners identify candidates with the high impact traits that influence success in administrative roles.


  • Office Manager
  • Receptionist
  • Executive Assistant
  • Administrative Assistant
  • Administrative Manager


Personality Traits

  • Integrity: being honest and ethical 

  • Dependability: being reliable and fulfilling obligations 

  • Leadership: being willing to lead and offer opinions

  • Self Control: keeping emotions in check

  • Attention to Detail: Being careful in completing tasks

admin personality traits

admin aptitude abilities


Aptitude abilities

  • Numerical Reasoning: Numerical aptitude and ability to interpret, analyze, calculate, and draw conclusions using numbers and data sets

  • Logical Problem Solving: Ability to draw accurate conclusions based on observations and experiences


Skill Tests

HighMatch has several relevant tests for this function, all of which can be tailored to your specific role. They include:

  • Basic English Fluency: this fluency test assesses a candidate’s understanding of the English language

  • Computer Literacy: this test assesses candidate’s understanding of basic computer use

  • Microsoft Excel: a quick, mobile-friendly assessment designed to test a candidate’s knowledge of MS Excel

  • Microsoft Word: a fast yet comprehensive assessment designed to test a candidate’s knowledge of MS Word

  • Math Fundamentals: A short, fast skills assessment that tests candidate’s understanding of basic math concepts

HighMatch can also create short, personalized skills tests covering topics like Front Office Management, powered by our modern assessment engine.

admin skills

A platform for today’s workforce

HighMatch’s modern, powerful assessment platform was built to support the unique needs of larger organizations.

Our intuitive client dashboard offers candidate insights at a glance, inclusive of a single roll-up score alongside personalized competencies in your preferred language.

Our mobile candidate experience provides a fast, seamless and inclusive way to measure candidates against those competencies that matter most in your organization.

HighMatch dashboards

HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.

Features include:

  • Single Score: a single roll-up performance score
  • Custom Ranges: flexible, client-defined score ranges
  • Topic Scores: tailored topic scores for key sections
  • Answers Tab: easily review answers to questions
  • Action Tabs: email or call applicants with one click
  • Interview Guides: tailored question prompts
  • Development: recommendations for improvement

All content shown for each measure across all sections can be tailored to your needs, using your preferred language.

see a sample report
Sample Assessment Report

They Trust HighMatch:

Ready to start measuring what matters? Speak to an Administrative Product Specialist.

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