I-o Psychology services


HighMatch’s workplace psychologists develop custom interview guides built specifically for your roles and organization that are both predictive and bias-free, and deliver those as guided interviews for hiring managers.

What are Custom Interview Guides?

When an employee doesn’t work out, the reasons are often hyper-specific to that unique role and organization.

Interview guides with generic questions often can’t assess for these hyper-specific requirements of your roles, leading to poor hiring decisions and higher turnover.

Our workplace psychologists partner with in-house teams to develop custom interview guides for your hiring team for the unique needs of your specific roles and culture.

HighMatch Custom Interview Guides Are:

backed by science

Our team of experienced workplace psychologists use proven research techniques and decades of experience to identify those qualities that contribute most to success.

Highly actionable

Insights can be used in multiple ways, from selecting candidates most likely to be successful to identifying existing employees that are better suited for other roles.


Hiring candidates whose innate traits mirror those of your high performers can lead to better performance, faster speed to productivity and a reduction in turnover.

optimizing your workplace

The difference between a great employee and a poor one is often less about general qualities and more about a specific requirement, skill or knowledge unique to the role.

An off-the-shelf interview guide won’t provide the relevant insights you need to make a good hiring decision, which can lead to higher turnover and lower morale.

Our research-backed service helps identify critical competencies leading to success and incorporate questions into our guides that provide unparalleled insights into the competencies that matter most in your roles.

Connect with an i-o psychologist


Wayne Homes uses HighMatch to Identify Qualified Applicants

Hear from Michael Luckie-Ewing, former VP of People and Culture at Wayne Homes, a custom home builder serving 5 states for over 40 years.

Michael and his team used HighMatch to better filter applicants for the qualities and skills that contribute to success across every role in their organization.

How It Works

HighMatch’s psychologists start by interviewing experts at your organization, those who have seen firsthand employees who have been successful in the role and those who have not.

Experts can include TA team members, hiring managers – former employees – anyone who can articulate the differences between those that work and those that don’t.

Our workplace psychologists then craft custom interview guides specific to the role and culture. They validate these to ensure questions are directly related to aspects of the job, and develop scoring standards based on SME ratings.

Once those have been defined, our team will integrate these questions into one or more of our assessment products.

HighMatch’s I-o services Team

Our I-O Services team includes a deep bench of experienced industrial and organizational psychologists and consultants with decades of experience partnering with leading brands across multiple industries. This team is led by our Head of I-O Psychology:

Dr. Craig Ellis

Head of I-O Psychology, HighMatch
Ph.D in Industrial & Organizational Psychology, Auburn

Craig’s background is in pre-employment testing and psychometrics. He has 10+ years of experience as an assessment scientist and organizational consultant.

He’s developed assessments aimed at evaluating person-organization fit, and he’s created and validated selection systems for a variety of organizations. He’s consulted with companies to develop competency-driven succession plans and supported their efforts through executive assessment and leadership coaching.

Craig believes deeply in bringing science and data into the organizational decision-making process – specifically around selection and talent management practices.

Craig holds a Bachelor’s degree in Psychology from Troy University and a Master’s and Ph.D. in Industrial/Organizational Psychology from Auburn University.

Curious about our Custom Questions solution? Connect with our Services team today.

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