pre-employment Assessments for

Operations Positions

Ensure your Operations employees are qualified to manage your daily operations and are able to solve complex problems professionally and efficiently with our Operations Assessment Solution.

Personalized assessments

HR teams hiring for operations positions need an efficient hiring process that identifies candidates at all job levels that align with both the role and culture.

HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.

Employment Outlook

operations managers currently employed in the US

average age of an operations manager in the us

average pay for a operations manager in the us


Operations Managers plan, direct, or coordinate the operations of public or private sector organizations, formulating policies and managing daily operations.

When assessing operations candidates, it’s important to keep the critical job functions in mind so you have an effective frame of reference.

critical job functions Include:

  • Develop or update project plans
  • Assign duties or responsibilities to project personnel
  • Determine project requirements and objectives
  • Confer with personnel to identify and resolve problems
  • Create and deliver project status presentations

Measure anything, at any stage

HighMatch has a full suite of content capabilities, enabling our team to approach each role differently.

Our personalization process identifies those capabilities we need to employ to measure what matters most.

Each content capability is made up of independently validated measures that can be used in any combination and at any stage of the hiring process.

We Understand

Operations Roles

Between planning and coordinating critical projects to ensuring daily operations run smoothly, there’s no room for mistakes when it comes to hiring these roles.

We have over two decades helping our client partners identify candidates with the high impact traits, abilities and skills that influence success in operations roles.

popular roles include:

  • Project Manager
  • Customer Success Manager
  • Operations Engineer
  • Director of Operations
  • Operations Analyst


Personality Traits

  • Leadership: willingness to lead and offer opinions

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Attention to Detail: being careful and thorough

  • Cooperation: being pleasant with others on the job

operations personality traits


Aptitude Abilities

  • Spatial Visualization: Ability to hold, manipulate, and think about three dimensions in one’s mind

  • Numerical Reasoning: Numerical aptitude and ability to interpret, analyze, calculate, and draw conclusions using numbers and data sets

  • Logical Problem Solving: Ability to draw accurate conclusions based on observations and experiences


Skill Tests

HighMatch has several relevant tests for this function, all of which can be tailored to your specific role. They include:

  • Microsoft Excel: a quick, mobile-friendly assessment designed to test a candidate’s knowledge of MS Excel

  • Microsoft Powerpoint: this candidate-friendly assessment tests knowledge of basic and advanced MS Powerpoint

  • Microsoft Word: a fast yet comprehensive assessment designed to test a candidate’s knowledge of MS Word

  • Math Fundamentals: A short, fast skills assessment that tests candidate’s understanding of basic math concepts

HighMatch can also create short, personalized skills tests covering topics like Project Management or Business Writing, all powered by our modern, mobile assessment engine and tailored to your roles.

operations staff skills

A platform for today’s workforce

HighMatch’s modern, powerful assessment platform was built to support the unique needs of larger organizations.

Our intuitive client dashboard offers candidate insights at a glance, inclusive of a single roll-up score alongside personalized competencies in your preferred language.

Our mobile candidate experience provides a fast, seamless and inclusive way to measure candidates against those competencies that matter most in your organization.

HighMatch dashboards

HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.

Features include:

  • Single Score: a single roll-up performance score
  • Custom Ranges: flexible, client-defined score ranges
  • Topic Scores: tailored topic scores for key sections
  • Answers Tab: easily review answers to questions
  • Action Tabs: email or call applicants with one click
  • Interview Guides: tailored question prompts
  • Development: recommendations for improvement

All content shown for each measure across all sections can be tailored to your needs, using your preferred language.

see a sample report
sample candidate report

support for every level

Whether you are hiring for high volume hourly positions or hiring your next senior executive, we have you covered.

HighMatch is the only assessment vendor to offer personalized assessment solutions for roles across the professional spectrum.

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They Trust HighMatch:

Ready to start measuring what matters? Speak with an Operations Product Specialist.

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