pre-employment Testing for

Operations Positions

Ensure your Operations employees are qualified to manage your daily operations and are able to solve complex problems professionally and efficiently with our Operations Pre Employment Testing Solution.

We Know Operations Roles

When it comes to developing the processes your business needs to run smoothly and efficiently, there’s no room for mistakes.

You need qualified candidates who not only have proven hard skills and experience, but also the problem-solving and project management skills required for success in this function.

We have deep experience helping our client partners identify candidates with the high impact traits that influence success in operations roles.


  • Project Manager
  • Customer Success Manager
  • Operations Engineer
  • Director of Operations
  • Operations Analyst

Most companies have at least one rockstar ops person. They are successful, tenured and raise morale just by showing up. 

A HighMatch Job Analysis coupled with a Benchmark Study is a great way to identify the personality traits, cognitive abilities and skills that make them so successful. You can even apply that rockstar profile as a filter to your candidate pool.

Operations Job Functions

HighMatch’s Operations Pre Employment Testing Solution evaluates candidates for the aptitudes, traits and work skills necessary to improve your organization.

When assessing technical skills for operations positions, it’s important to keep the critical job functions in mind so you have an effective frame of reference of what to look for in a candidate.

Those Include:

  • Assign duties or responsibilities to project personnel
  • Communicate with key stakeholders to determine project requirements and objectives
  • Confer with project personnel to identify and resolve problems
  • Create project status presentations for delivery to customers or project personnel
  • Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing

What Makes a Rockstar Operations Employee?

We have helped a number of our clients identify high-quality operations candidates over the last two decades, and, as a result, we’ve developed an in-depth understanding of the personality traits, aptitudes and skills required for success in this role.


Personality Traits

  • Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction
  • Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Integrity: Job requires being honest and ethical
  • Attention to Detail: Job requires being careful about detail and thorough in completing work tasks
  • Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude


Aptitude Abilities

  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible
  • Rapid Problem Solving: the ability to deal with many problems, one after another quickly. It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on a candidate’s ability to diagnose problems and develop solutions quickly
  • Spatial Visualization: the ability to hold, manipulate, and think about three dimensions. This ability has direct bearing on someone’s ability to work with physical/digital systems (both physical and digital) that have multiple parts and components that contribute to the overall system
  • Vocabulary: the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly


Skill Tests

  • Project Management: Project Management is the collective set of tasks and skills used to successfully initiate, control, and complete a unique, one-time work effort
  • Reading Comprehension: This Reading Comprehension test examines the test taker ability to draw important information from written material
  • Business Writing: The Business Writing assessment aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills, as well as vocabulary

Gen Z is Changing Talent Acquisition

Generation Z is changing the way we think about recruiting. These youthful employees aren’t as similar to millennials as talent acquisition professionals would anticipate.

To understand how to recruit Gen Z’ers effectively, we surveyed talent acquisition professionals to learn their proven tactics.

Our report reveals what talent acquisition professionals have done to recruit and retain Generation Z employees successfully.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch’s Operations
Pre Employment Testing Solution

HighMatch is a modern pre-employment assessment tool that identifies top talent, keeps strong candidates in your pipeline, and re-skills current employees.

Choose from either custom or packaged assessment based on the specific needs of your organization, and allow your candidates to benefit from an intuitive, mobile-first platform that works to build a holistic index of their capabilities.

Ready to start measuring what matters? Speak with an Operations Product Specialist.

Get started