Skills test for

Hospitality Companies

Our Hospitality Assessment Solution is the perfect fit for talent teams and site managers looking for actionable insights into prospective candidates.

The introduction of new technologies within the hospitality industry –  from QR menus to contactless payment – has impacted hiring. New hires today must be digitally fluent in addition to having the right behavioral traits. 

All of this puts added pressure on talent teams, tasked with quickly finding these digitally savvy candidates while also maintaining quality standards and historical behavioral norms.

We have 15+ years experience partnering with hiring teams at hospitality companies. We understand the qualities that influence success, and can filter candidate pipelines to ensure only qualified candidates advance.

They Trust HighMatch:

The HighMatch Assessment

HighMatch’s Assessment includes a highly configurable test that’s fast, easy-to-implement and measures personality and aptitude right out of the box.

Best of all, it comes pre-populated with job profiles for the most popular roles. These profiles were built by our workplace psychologists and are validated for accuracy.

For larger organizations, HighMatch can build a personalized assessment tailored to your specific role and culture.

Ready to take the HighMatch Assessment for a spin?

Book a demo

Fitness & Spa Facilities

We’ve partnered with fitness and spa facilities of all sizes on a number of roles such as: 

  • Estheticians
  • Fitness Manager
  • Personal Trainer
  • Massage Therapist
  • Front Desk Manager

Curious how our gym assessment can help your organization?

Measuring Culture Fit

Organizations large and small all share a desire to find candidates who will not only excel in the role they are applying for, but also exhibit those traits, abilities and skills which lead to success in the organization.

Candidates who check both boxes tend to stay longer and are more likely to grow into leadership roles in the organization.

Learn more about our Culture Fit Solution.

Learn more

Lodging & Resort Facilities

Our Lodging & Resort Assessment Solution is the perfect fit for facility managers and HR Teams looking to find the right hires in roles such as:

  • Concierge
  • Resort Manager
  • Maintenance Engineer
  • Housekeeping Manager
  • Front Desk Receptionist

Curious how our hospitality skills assessment can help your organization?

What Makes a Rockstar
Employee in a Hospitality organization?

Our workplace psychologists have partnered with a wide range of clients in this space, from leaders in the fitness space to national restaurant chains, luxury resorts to regional lodges.

As a result of this research, we have identified a proven profile of knowledge, abilities and skills that, together, provide a high-level of predictability into whether a candidate will be successful in the role.


We have partnered with a number of restaurants, from national chains to local favorites, to find quality hires that stay on the job, in roles such as:  

  • Host
  • Server
  • Bartender
  • Kitchen Manager
  • Restaurant Manager

Curious how our skill assessment for restaurants can help your organization?

”The assessment was spot on. It really allowed for us to see what they were like and if they would fit in our company culture.”

Organizational Development Specialist


Large National Hospitality Company

A national hospitality company used HighMatch to find Sales Reps that sell more, have better attendance, and a better overall attitude.

Buyer’s Guide

Selecting the right assessment solution from the hundreds available can be daunting. To make that process a little easier, we created a Buyer’s Guide.

It’s an objective, downloadable report created by our team of Industrial & Organizational (I/O) psychologists that outlines what to consider when evaluating assessment vendors. 

download now

Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

Ready to measure what matters?
Speak with a Hospitality Product Specialist.

Get started