Hiring assessments for

Fitness & Spa Facilities

Our Gym Solution helps modern talent teams identify qualified candidates at scale that align with their unique roles and company culture.

Personalized assessments

HR teams at Fitness companies need an efficient hiring process that identifies candidates at all job levels that align with both the role and company culture.

HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.

Industry Snapshot

Gym, Health & Fitness Clubs in the US Market Size in ’22

Gym, Health & Fitness Clubs Employees in the US in ’22

avG number of employees of Gym, Health & Fitness Clubs

Industry expertise

The fitness and spa industry was one of the hardest hit by the pandemic, with many gyms and wellness facilities forced to close due to COVID-related restrictions. The silver lining has been the escalation of the trend towards digital solutions and connected experiences, which could benefit in-person facilities through increased awareness and new cross-platform subscriptions.

HighMatch has 15+ years experience partnering with facilities of all sizes. Our psychologists have developed an understanding of the qualities that influence success and can filter your pipeline to ensure qualified applicants move forward.

Measure anything, at any stage

HighMatch has a full suite of content capabilities, enabling our team to approach each role differently.

Our personalization process identifies those capabilities we need to employ to measure what matters most.

Each content capability is made up of independently validated measures that can be used in any combination and at any stage of the hiring process.

We Understand

Fitness & Spa Facility Roles

Between creating ideas for revenue growth, motivating clients and being the face of the business, there’s no room for mistakes when it comes to hiring these roles.

We have over two decades helping our fitness clients identify candidates for some of the most popular roles that exceed performance targets and align well with your culture.

popular roles include:

  • Estheticians
  • Personal Trainer
  • Fitness Manager
  • Massage Therapist
  • Front Desk Manager

Fitness & Spa Facility
Personality Traits

There are a number of personality traits that often align with success in fitness and spa facilities, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Check out Create, our personalized assessment solution. Our workplace psychologists build tailored assessments that measures those traits that matter most in the role.


  • Concern for Others: being sensitive to others’ needs

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Self Control: keeping emotions in check & controlling anger

  • Social Orientation: preferring to work with others

  • Stress Tolerance: dealing calmly with high stress situations

HighMatch dashboards

HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.

Features include:

  • Single Score: a single roll-up performance score
  • Custom Ranges: flexible, client-defined score ranges
  • Topic Scores: tailored topic scores for key sections
  • Answers Tab: easily review answers to questions
  • Action Tabs: email or call applicants with one click
  • Interview Guides: tailored question prompts
  • Development: recommendations for improvement

All content shown for each measure across all sections can be tailored to your needs, using your preferred language.

see a sample report
sample candidate report

Fitness & Spa Facility
Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at gym and spa facilities.

Don’t see a trait you want to measure?
Connect with us today to learn how HighMatch can build a personalized assessment aligned to your specific roles and culture, using your preferred language.


  • Spatial Visualization: Measures a candidate’s ability to hold, manipulate, and think about three dimensions in one’s mind

  • Numerical Reasoning: Measures a candidate’s numerical aptitude and their ability to interpret, analyze, calculate, and draw conclusions using numbers and data sets

  • Logical Problem Solving: Measures a candidate’s ability to draw accurate conclusions based on their observations and experiences
5 star rating

[HighMatch is a] great tool for candidate selection.”

Administrator, Wellness and Fitness


A national hospitality company deploys HighMatch to increase sales by 17% per month

Read how HighMatch helped a national hospitality company find sales team members who sold more, had better attendance and a more positive attitude.


national hospitality company case study

Fitness & Spa Facility Skills

We approach skills testing differently than everyone else. HighMatch skills tests, powered by our modern, testing engine, are short and candidate-friendly.

They are also highly personalized, compiled by our team of workplace psychologists from a pool of components and tailored to measure what matters most in the role.

Skills testing is an important piece of the puzzle; however, our clients often couple skills testing with other capabilities to ensure they are getting the full picture of a candidate.

relevant tests INCLUDE:

  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use

  • Microsoft Excel: A quick, mobile-friendly assessment designed to test a candidate’s knowledge of MS Excel

  • Microsoft PowerPoint: This candidate-friendly assessment tests knowledge of basic and advanced MS Powerpoint

  • Microsoft Word: A fast yet comprehensive assessment designed to test a candidate’s knowledge of MS Word

For larger organizations, HighMatch can also quickly create short, personalized and mobile-first skills tests covering topics like Telephone Etiquette or Cash Handling, all powered by our modern, mobile-first assessment engine and tailored to your roles.

These fitness and spa facilities Trust HighMatch:

highmatch fitness clients

Speak to a Hospitality Product Specialist.

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