skills test for

Insurance Companies

Our Insurance Solution is the perfect fit for HR teams and Hiring Managers looking for actionable insights from their skills test.

The massive insurance market is in the middle of a transformation, driven by the introduction of new technologies and a paradigm shift in consumer behavior towards more personalized insurance. 

This change is presenting challenges for HR teams, who are tasked with finding qualified talent for new and evolving roles.

We have 15+ years of experience partnering with HR Teams at a variety of insurance companies, from property and life, to automotive, disability and health insurance providers.

Over time, we have developed an understanding of the qualities that influence success in each role, and can filter your candidate pipeline to ensure only qualified candidates move forward.

Some of our insurance clients include:

We have experience identifying high quality candidates to fill popular insurance roles such as:

  • Actuary
  • Risk Analyst
  • Claims Adjuster
  • Insurance Agent
  • Insurance Underwriter

Looking to fill a unique role on your team, or simply want to find candidates who will be successful in your organization?

Connect with an Insurance Product Specialist today!

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HighMatch Insurance Skills Test

HighMatch Talent Insights Platform includes a highly configurable insurance skills test that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your insurance company.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Insurance Personality Traits

There are a number of personality traits that often align with success in the insurance industry, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Achievement/Effort: establishing personally challenging achievement goals and exerting effort toward mastering tasks
  • Analytical Thinker: analyzing information using logic to address work-related issues
  • Attention to Detail: being careful about detail and thorough in completing work tasks
  • Dependability: being reliable, responsible, dependable and fulfilling obligations
  • Integrity: Being honest and ethical
  • Self Control: maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior
  • Stress Tolerance: accepting criticism and dealing calmly and effectively with high stress situations

“We love how easy the test is to take. Compared to programs we have used in the past, our test takers are actually able to fill out the assessment accurately and in a timely manner.”

President, Insurance Company

Insurance Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success in the insurance industry.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Spatial Visualization: the ability to hold, manipulate, and think about three dimensions. This ability has direct bearing on someone’s ability to work with physical/digital systems (both physical and digital) that have multiple parts and components that contribute to the overall system
  • Vocabulary: the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly
  • Rapid Problem Solving: the ability to deal with many problems, one after another quickly. It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on a candidate’s ability to diagnose problems and develop solutions quickly
  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible


Health Choice One uses HighMatch to Identify the Best Sales Agents

Read how HighMatch was able to help a well-known insurance company make their hiring process more effective and efficient.


Insurance Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


  • Basic Statistics: This test measures the knowledge of statistical methods, exploratory analysis, basics of probability, standard distributions and statistical testing
  • Call Center Customer Service: This test is designed to assess whether a person can determine the most appropriate response to a myriad of basic call center situations
  • Call Center Environment: This test is designed to measure a person’s ability to process orders using call center softwares
  • Call Center Inbound Sales Skills: This test is designed to assess an individual’s knowledge of call center sales, service, operations, and procedures
  • Call Center Phone Etiquette: This test is designed to assess a trained customer service agent’s communication skills
  • Data Entry Alpha Numeric: This test measures the speed and accuracy of a person in conducting data entry for numerical fields
  • Writing Sample – Persuasive: This test showcases the writer’s ability to use persuasive language in an internal correspondence

HighMatch offers the ability to test candidates for all of these skills and many more insurance skills through our strategic partnership with a leading skills provider.  Find out more by connecting with our services team.

HighMatch Insurance Skills Test

Ready to learn how an insurance skills assessment test from HighMatch can help your insurance company find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to an Insurance Product Specialist.

Get started