CASE STUDY
How Lipari Reduced Early Turnover by 72%
Lipari partnered with HighMatch to reduce costly 30-day turnover and improve retention across high-volume warehouse hiring, achieving a projected $332K in first-year savings.
72%
Drop in early turnover
THE CHALLENGE
Early Turnover Was Driving Major Cost and Disruption
Lipari hires nearly 1,200 employees annually, but 70% were turning over, most within 30 days. This churn resulted in more than $4M in losses over three years and constant pressure on operations, training, and HR teams.
They needed a clearer, more consistent way to identify candidates who were prepared for the demands of the role and more likely to stay beyond their first month.
The Hiring Challenges
HIGH EARLY TURNOVER
70% of new hires left within 30 days.
COSTLY TRAINING LOSS
Early exits created multimillion-dollar replacement costs.
UNPREDICTABLE FIT
No reliable way to identify strong warehouse candidates.
THE HIGHMATCH APPROACH
From High Churn to Data-Driven Retention
HighMatch partnered with Lipari to build a structured hiring process that identified candidates with the traits and capabilities linked to long-term success.
Candidates first completed a minimum qualifications screener and custom skills test to set expectations early. A behavioral assessment then surfaced alignment with core traits tied to warehouse performance.
BENCHMARK
Established key traits of successful warehouse employees
BUILD
Created a screening and assessment flow tailored to Lipari’s roles
BENCHMARK
Confirmed meaningful improvement in 30-day retention and overall quality of hire
THE RESULTS THAT MATTERED
72% decrease in turnover, $332K in Y1 Savings
72%
Decrease in early turnover
71%
Drop in 30-day exists
$332K
Projected first-year savings
Within the first several months, Lipari saw a dramatic improvement in retention. Far more employees successfully completed their first 30 days, reducing churn and stabilizing operations.
The impact was clear: HighMatch helped Lipari build a stronger, more consistent hiring process that meaningfully reduced turnover and delivered substantial cost savings.
With HighMatch, we’ve seen a huge drop in early turnover. Managers are noticing better-performing trainees, recruiters are seeing more follow-through, and candidates are positive and eager to grow.
Scott Roberts, TA Manager, Lipari Foods
READ THE FULL CASE STUDY: Case Studies – Lipari – Turnover
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