Hiring profile for:

Property Manager

HighMatch’s team of workplace psychologists break down the critical qualities, skills, and knowledge property managers need to be successful.

Employment Outlook

3%+
avg Growth rate

392K+
job openings annually

$59K+
median pay

Role Snapshot

Property managers oversee many aspects of residential, commercial, or industrial properties. They ensure that the property is well maintained, has a nice appearance, operates smoothly, and preserves its resale value.

Property managers are employed either directly by a proprietor who lacks the time or expertise for property management or indirectly through a contract with a property management firm.

common work activities:

  • Meeting with prospective tenants to show them properties
  • Discussing leases and explaining the terms of ownership
  • Contracting for landscaping, maintenance, and other services
  • Investigating and settling complaints, disturbances, and violations
  • Preparing budgets and financial reports
  • Complying with anti-discrimination laws

Common Challenges

equality

Women make up 62% of Property Managers yet earn only 93% of their male counterparts.

Diversity

The majority of Property Managers are older (avg. age: 47) and White (63%).

retention

The average Property Manager stays at their job for 1-2 years.

Property Manager Job Profile

HighMatch’s workplace psychologists developed a job profile for Property Managers that outlines the measures that are most predictive in determining success.

They have also defined behavioral measures hiring managers should explore further during the interview.

Additional titles for this role include:

Apartment Manager, Community Association Manager, Community Manager, Lease Administration Supervisor, Leasing Manager, Occupancy Director, On-Site Manager, Property Manager, Real Estate Manager, Resident Manager

Personality Measures

There are several personality traits that often align with success in this role, however every role is unique.

Our workplace psychologists personalize the assessment to your role, adjusting the weighting and target ranges of each trait to align with your needs.

Priority measures:

  • Integrity: being honest and ethical
  • Attention to Detail: being careful and thorough in completing tasks
  • Dependability: being reliable, responsible, and dependable
  • Stress Tolerance: dealing calmly with high-stress situations
  • Initiative: being willing to take on responsibilities and challenges

They Trust HighMatch:

The HighMatch Property Management Assessment

HighMatch’s Property Management Assessment, personalized to your specific role and company culture by our I-O psychologists, is the modern alternative to legacy off-the shelf assessments.

HighMatch’s highly configurable assessment solutions are delivered on our fast, mobile-first platform for the ideal candidate experience.

With HighMatch, you get relevant insights into what matters most in your roles and culture, in your preferred language.

Book a demo

VIDEO TESTIMONIAL

Wayne Homes uses HighMatch to Identify Qualified Applicants

Hear from Michael Luckie-Ewing, former VP of People and Culture at Wayne Homes, a custom home builder serving 5 states for over 40 years.

Michael and his team used HighMatch to better filter applicants for the qualities and skills that contribute to success across every role in their organization.

Cognitive Measures

Our workplace psychologists have identified several cognitive measures that help identify if a candidate has the ability to be successful in this role.

Our workplace psychologists personalize the assessment, adjusting the weighting and target ranges of each ability to align with your needs.

Priority measures:

  • Oral Expression: verbally communicating ideas and information
  • Oral Comprehension: understanding verbal information
  • Inductive Reasoning: combining information to form conclusions
  • Written Comprehension: understanding written information
  • Written Expression: communicating ideas in writing

Problem Solving Assessments

Property managers are responsible for handling numerous tasks that all come with their own complexities. Being able to calmly and efficiently handle challenges as they crop up is a critical skill for property managers.

A problem solving assessment, which asks candidates to react to real-life scenarios they are likely to encounter, can help hiring managers understand how they are likely to react to similar situations when on the job.

Learn more

Skill & Knowledge Measures

Our workplace psychologists have identified several cognitive measures that help identify if a candidate has the ability to be successful in this role.

Our workplace psychologists personalize the assessment, adjusting the weighting and target ranges of each ability to align with your needs.

Priority measures:

  • Microsoft Excel: a quick, mobile-friendly assessment designed to test a candidate’s knowledge of MS Excel
  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use
  • English Fluency: This fluency test assesses a candidate’s understanding of the English language

HighMatch can also quickly create short, personalized skills tests covering topics like Basic Property Management or Sales Concepts, all powered by our modern, mobile-first assessment engine and tailored to your role and organization.

Download our
‘Reducing Turnover’ Fact Sheet

Bad hires can have a ripple effect across your organization, impacting revenue and profitability, causing delays in mission-critical projects and rupturing team dynamics.

Download our Reducing Turnover Fact Sheet for additional facts around the true cost of turnover, and learn how the right pre-employment assessment can, in many cases, pay for itself via reductions in turnover.

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