Updating Your Assessment

Assessments are highly personalizable, and updates can be made whenever they are needed or requested. Ensuring your assessment remains accurate is a collaborative process designed to achieve your organization’s specific goals. The key to a successful update is ensuring the right changes are made to achieve your desired outcome.

When to Consider an Update

Assessment updates are often necessary when jobs evolve or when there is a hiring strategy change that targets a new or previously not targeted candidate pool. If the requirements for a role have shifted, your assessment should be adjusted to reflect those changes.

How to Get Started

If you believe your assessment requires an update, follow these steps:

• Contact your Success Manager: Reach out to your dedicated HighMatch Success Manager to initiate the process.
• Schedule a Consultation: Your Success Manager will schedule time for you to meet with the assessment team.
• Expert Review: During this process, an IO psychologist will likely be brought in to discuss the specific updates and enhancements required.

Inputs used for Updating Content

There are several ways the assessment team can approach updating your content to ensure it remains effective:

• Updated Materials: The team can use new job descriptions, job postings, or training materials to ensure the assessment aligns with the current version of the role.
• Performance Data Analysis: In many cases, it is recommended to use data from participants who have completed the assessment and become employees. By analyzing their on-the-job performance, the team can make data-driven enhancements to the scoring model or the assessment content.
  • Examples of performance metrics that are normally asked for by our IO psychologists:
    • Customer Satisfaction Scores
    • Sales Numbers
    • Percent to Quota
    • Manager Ratings
    • Absenteeism
    • Net Promoter scores
  • Example of a performance rubric: Rate the employee’s ability to effectively perform the core responsibilities of their role, meet expectations, solve problems, work with others, and adapt to changing needs:
    • 1 = Needs Development
    • 2 = Developing
    • 3 = Proficient
    • 4 = Strong
    • 5 = Role Model

Our Success team at support@highmatch.com will be happy to answer any additional questions or to schedule a call to discuss updating your assessment.