iCIMS: Using the HighMatch Connector

This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in iCIMS. 

HighMatch Usage Flow Summary 

• The integration will trigger an assessment order when the candidate is moved to the HighMatch assessment applicant workflow and will send an invitation for the assessment to the candidate.
• HighMatch will display the assessment status of the HighMatch stage in iCIMS and update the candidate’s profile if the assessment was successfully sent to the candidate or not.
• When the candidate has completed the assessment, HighMatch will post the assessment score and detailed report to the iCIMS HighMatch assessment results stage on the candidate profile.

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Process Details

Step 1: Adding an Assessment to a Job Requisition

An assessment can be added to one job requisition or multiple job requisitions in bulk by an iCIMS user:

Note: The assessments that will be selectable in the Assessment Type setting mentioned below need to be added to the Assessment Type list. See Step 4 in the Enabling the HighMatch Connector for iCIMS document for more information.

Add an assessment to One Job Requisition Option:

1. Go to the job requisition you would like to add an assessment to. 
2. Click the Detail tab.
   • Note:  Depending on how your Company has configured its account, the information and layout of the Detail tab page may differ from the screenshots shown in this document. 

3. Click Edit > find the Assessment Type option and select the assessment you would like to add in the dropdown menu.

4. The job requisition will be ready after you click Save.

Add an assessment to Multiple Job Requisitions Option (Admin Only):

1. View your list of job requisitions and use the select tool to select all the job requisitions you would like to add to an assessment. 

2. Click Bulk Edit.

3. Click the Tab dropdown menu > select Detail.
4. Click the Field dropdown menu > select Assessment Type.

5. Select the assessment you would like to add located in the Available table and click the > (add) button to add the assessment to the Selected table. 

6. Click Save and the assessment will be added to the selected job requisitions. 

Step 2:  Sending Assessments Manually

To manually trigger an assessment to be sent to a candidate, you will need to have the assessment be assigned to a specific stage in your workflow. This stage will be created by your iCIMS specialist (see Step 2 in the Enabling the HighMatch Connector for iCIMS document for more information).

Once you have a specific assessment stage, advance the candidate to said stage and it will trigger HighMatch’s systems to send the assessment invitation to the candidate.

Note: In the example below, the workflow stage is called Launch Candidate Assessment and may differ from your account.

To advance a candidate, start by:

1. Going to the Candidate’s profile you would like to send an assessment to. 
2. Go to the Application tab > Click the Advance button > Launch Candidate Assessment.

3.  A popup will appear to confirm that the assessment invite has been ordered and that the candidate has moved to the assessment stage.

You can also manually send assessments to multiple candidates at once. Please follow these steps to send assessments in bulk:

1. Go to the job requisition that contains the candidates you wish to send an assessment to.
2. Click the Candidates tab.

3. Click on any stage filter you would prefer > use the select tool to select all required candidates.

4. Click the Advance button > Launch Candidate Assessment.

5.  A popup will appear to confirm that the assessment invite has been ordered and that the candidates have moved to the assessment stage.

Step 3: Viewing the Candidate’s Assessment Status

After an assessment is sent to a candidate, the candidate’s assessment status will be displayed on their profile as Incomplete, and will update to In-Progress when the candidate begins the assessment. 

HighMatch will update the candidate’s assessment status to Complete once the candidate has completed the assessment. 

To view the candidate’s assessment status:

1. Go to the Candidate’s profile you wish to review. 
2. Click the Additional Info tab > Screen > Assessments.

3. Review the assessment’s status.

Step 4:  Reviewing the Assessment Results and Report

HighMatch will send the assessment results to a candidate’s profile after a candidate has completed the assessment. Included in the assessment results is the assessment score and a link to a detailed assessment report. To review a candidate’s assessment results:

1. Go to the Candidate’s profile you wish to review. 
2. Click the Additional Info tab > Screen > Assessments.

3. Review the assessment results.

4. A link to a detailed HighMatch assessment result will be linked under the Assessment URL section of the Assessments menu. Click this link to open the assessment report in a new tab.

The process is now complete! Please reach out to HighMatch’s Success team at support@highmatch.com if you have any questions or feedback regarding the HighMatch integration, assessments and assessment reports.