This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Taleo Business Edition.
Summary of the Integration Flow
- The integration is either triggered automatically as part of the application process or is manually triggered by a recruiter or hiring manager.
- The integration pulls candidates in this status from Taleo and sends them to the HighMatch’s system as a batch every 15 minutes.
- HighMatch will update the candidate’s workflow status in Taleo when the assessment is sent, completed, or encounters an error.
- When the candidate has completed the assessment, HighMatch will post the result as well as a link to the detailed assessment report on the candidate’s record.
Process Details
Step 1: Initiating the Assessment
The candidate’s workflow status in Taleo drives the assessment process. To initiate an assessment for a candidate:
- Set the candidate’s Taleo Workflow Status to Ready for Assessment.
- The integration pulls candidates in this status from Taleo and sends them to the HighMatch’s system as a batch every 15 minutes.
- When the integration has sent the batch to the HighMatch, it updates the Taleo status to Assessment Sent.
- The status is updated to Assessment Complete when the candidate finishes the assessment.
- HighMatch responds to the integration with a status confirmation and the result links.
- The integration updates the Taleo custom workflow status.
Note: If the integration encounters issues pulling from or posting to Taleo or HighMatch, a link will appear in the Assessment Error field.
Step 2: Viewing the Assessment Results
Assessment results are posted to the Candidate View page in Taleo. To review the results:
- Go to the candidate’s Candidate View page in Taleo.
- Find the link to the assessment report in the Assessment Report field.
- Find the result of the assessment (for example, Completed-REVIEW) in the Assessment Result field.
- Click the link to go to the detailed report on HighMatch’s platform.
The process is now complete! Please reach out to HighMatch’s Success team at support@highmatch.com if you have any questions or feedback regarding the HighMatch integration, assessments and assessment reports.