The State of Hiring in the Retail Industry

By Caroline Roberson on December 16, 2022

The retail industry has been undergoing significant changes lately, with many retailers struggling to adapt to changing consumer preferences and the explosion of e-commerce. As a result, the state of hiring in the retail industry is somewhat uncertain. Read on as we take a closer look at the current state of hiring in the retail industry and explore some of the challenges and opportunities that retailers are facing.

The increasing prevalence of e-commerce is one of the key challenges retailers are facing today. As more and more consumers turn to online shopping, traditional brick-and-mortar retailers are struggling to compete. This loss of traffic has led to a number of store closures and job losses across the retail industry. According to data from the U.S. Bureau of Labor Statistics, the number of retail jobs has declined by nearly 2% over the past year, and is forecasted to continue to decline subtly throughout the decade.

Another challenge retailers are facing is the increasing competition for talent. As the retail industry continues to evolve, there is a growing demand for workers with specialized skills and knowledge in new domains like technology. This change from the norm has made it difficult for retailers to find and hire the talent they need, leading to a competitive hiring environment.

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Despite these challenges, there are still many opportunities in the current market for retailers to expand upon; one of these key opportunities is the rise of experiential retail. As consumers become more discerning and demanding, retailers are increasingly turning to experiential strategies to differentiate themselves from the competition, something our retail pre-employment assessment specializes in. The need for increased engagement with customers has created a demand for workers with experience in areas such as event planning, customer service, and marketing.

The growing trend towards sustainable and ethical practices is another opportunity for retailers. As consumers become more conscious of the environmental and social impact of their purchasing decisions, retailers are forced to adapt to provide options aligned to consumers’ needs. This has created an increased demand for workers with expertise in areas such as sustainability, ethical sourcing, and responsible supply chain management.

With these rapid changes sweeping industry’s hiring standards, retailers may find it daunting to keep up with the new need for specialized talent tailored around technology, customer relations, and sustainable economics. HighMatch’s pre-employment assessments provide powerful, easy-to-use tools to streamline your hiring process, filter out candidates, and focus your time around those who best align to your organization’s needs. 

In the current day, the state of hiring in the retail industry is uncertain and ever-evolving. But while there are challenges and uncertainties to grapple with, there are also plenty of opportunities for retailers who are willing to adapt and innovate. By taking advantage of these opportunities, addressing the challenges proactively, and making use of the tools available to them, retailers can position themselves for success in the changing retail landscape.

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