hiring assessments for

Automotive Service and Repair Shops

Our Automotive Solution helps modern talent teams identify qualified candidates at scale that align with their unique roles and company culture.

automotive service assessment

Personalized assessments

HR teams at automotive service companies need an efficient hiring process that identifies candidates at all job levels that align with both the role and company culture.

HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.

We Understand

Service and Repair Roles

Between the need for detailed vehicle knowledge, advanced skills in the latest tech and the ability to communicate effectively with customers, there’s no room for mistakes when it comes to hiring your next critical client-facing advisors and technicians.

We have over two decades helping our shop clients identify candidates for some of the most popular roles that exceed performance targets and align well with your culture.

popular roles include:

  • Car Detailer
  • Tire Technician
  • Auto Mechanic
  • Vehicle Inspector
  • Auto Body Repair Tech

Automotive Service
& Repair Personality Traits

There are a number of personality traits that often align with success in automotive service and repair, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Check out Create, our personalized assessment solution. Our workplace psychologists build tailored assessments that measures those traits that matter most in the role.


  • Attention to Detail: being careful and thorough

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Persistence: being persistent in the face of obstacles

  • Independence: guiding oneself with little or no supervision

HighMatch dashboards

HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.

Features include:

  • Single Score: a single roll-up performance score
  • Custom Ranges: flexible, client-defined score ranges
  • Topic Scores: tailored topic scores for key sections
  • Answers Tab: easily review answers to questions
  • Action Tabs: email or call applicants with one click
  • Interview Guides: tailored question prompts
  • Development: recommendations for improvement

All content shown for each measure across all sections can be tailored to your needs, using your preferred language.

see a sample report
sample candidate report

Automotive Service
& Repair Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at automotive service and repair shops.

Don’t see a trait you want to measure?
Connect with us today to learn how HighMatch can build a personalized assessment aligned to your specific roles and culture, using your preferred language.


  • Spatial Visualization: Measures a candidate’s ability to hold, manipulate, and think about three dimensions in one’s mind

  • Numerical Reasoning: Measures a candidate’s numerical aptitude and their ability to interpret, analyze, calculate, and draw conclusions using numbers and data sets

  • Logical Problem Solving: Measures a candidate’s ability to draw accurate conclusions based on their observations and experiences

I absolutely love what I learn about potential technicians and service advisors through the HighMatch Assessment. HighMatch reports contain priceless information that helps me better understand potential employees.“

Bob Cooper, President, Elite Worldwide

an “elite” partnership

HighMatch is partnered with Elite Worldwide, an industry leader.

Elite Worldwide is one of the auto repair industry’s original training, coaching & consulting companies.

Elite coaches are industry experts with proven expertise in recruiting. They recommend using HighMatch to inform the hiring process and make better hiring decisions.

Learn more about Elite Worldwide

Elite Worldwide

Automotive Service
& Repair Skills

We approach skills testing differently than everyone else. HighMatch skills tests, powered by our modern, testing engine, are short and candidate-friendly.

They are also highly personalized, compiled by our team of workplace psychologists from a pool of components and tailored to measure what matters most in the role.

Skills testing is an important piece of the puzzle, however our clients often couple skills testing with other capabilities to ensure they are getting the full picture of a candidate.

relevant skills tests:

  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use

  • English Fluency: A fast, mobile assessment that tests a candidate’s knowledge of the English language

  • Math Fundamentals: A short, fast skills test that assesses candidate’s understanding of math concepts

For larger organizations, HighMatch can also quickly create short, personalized and mobile-first skills tests covering topics like Automotive Engineering and Shop Math, all powered by our modern, mobile-first assessment engine and tailored to your roles.

These shops Trust HighMatch:

HighMatch Auto Shop Clients

Speak to an Automotive Product Specialist?

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