Smarter Hiring at Scale
From cashiers to store managers, HighMatch helps you reduce turnover and improve service with assessments built for retail roles.
THEY TRUST HIGHMATCH
When Teams Keep Turning Over, Sales and Service Pay the Price
In retail, constant turnover hurts customer experience, sales, and morale.
When you hire to fill, not fit, everyone feels it.
RETAIL REALITIES:
High turnover
disrupts teams and customer relationships
Untrained staff
weaken service and
brand experience
Missed shifts and
burnout lead to lost
sales opportunities
HighMatch gives you a faster, more reliable way to hire the right people, so you can deliver great service and keep stores staffed.
We Personalize Assessments
for Every Store, Role & Region
CHALLENGE
TURNOVER & ATTENDANCE
Identify dependable hires who stay through busy seasons.
Customer Experience
Assess for empathy, communication, and service mindset.
Reliability
Screen for consistency, responsibility, and initiative.
LEADERSHIP PIPELINE
Identify managers who motivate teams and hit sales goals.
Built for the Realities
of Retail Hiring
ALL ROLES
From associates and shift leads
to store and regional managers
MOBILE-FIRST
Candidates apply, assess, and
move forward from their phones
INSTANT INSIGHTS
Clear, actionable results for
every hiring manager
SCALABLE
Works across stores, regions,
and high-volume hiring seasons
Show the Job As It Really Is
Realistic Job Previews give candidates a clear
look at the work and pace before day one.
WHERE THEY HELP
Ideal for roles where long hours, weekend shifts,
or high customer interaction drive early exits.
Filter out poor fits
before day one.
Cut turnover from mismatched expectations.
Build trust and credibility with every candidate.
Candidates who know what to expect
stay longer and deliver better service.
C&S Wholesale Grocers Realistic Job Preview
Set clear expectations so retail hires show up, stay, and get the job done.
The video shown is a SAMPLE job preview to give you a feel for how an RJP works in practice.
Personalized
Candidate Reports
HighMatch candidate reports are easy
to navigate and mobile-first.
Features Include:
SINGLE SCORE
A single roll-up performance score
CUSTOM RANGES
Flexible, client-defined score ranges
INTERVIEW GUIDES
Tailored question prompts
DEVELOPMENT TIPS
Recommendations for improvement
Our candidate reports are personalized to the traits and skills that measure success in your unique store culture and customer experience.
See the Difference
the Right Hires Can Make
Nearly
3x
more projects
installed by high
scorers
185%
Higher sales
from high
scorers
Momentum Solar struggled with sales hires finishing training and meeting quota. HighMatch benchmarked top reps and built an assessment to spot traits for success.
READ THE FULL case study: Retail – READY FOR NAV
Tackle the Real Hiring Challenges in Manufacturing
These resources break down the root causes of today’s hiring
challenges in manufacturing and offer practical strategies to solve them.
Build Teams That Deliver Every Day
Spot reliable, customer-focused people who strengthen service and drive sales.
