How to Add and Edit a User in HighMatch

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Add a User

For the security of your account, we recommend that you and your team create new user accounts for each team member. 

Please follow the below instructions to add a new user account:

1. Login to your HighMatch account.
2. Navigate to the Users tab on the left-hand side.
3. Select the purple Invite New User button.

4. Add the user’s Name and Email Address
   • Phone Number is optional.
5. Assign the User’s role:
   • “Administrator” has access to all features and tabs in the account. Admins can:
     • Add new/edit users.
     • Make changes to the account.
     • View/download analytics.
     • Create assessment links.
     • Send assessment invitation.
     • View reports.
   • “User” only has access to the Participants tab.
     • They can send assessment invitation and view reports.
   • “Invitation Coordinator” only has access to the Participants tab.
     • They can only send assessment invitation.
   • “Report Reader” only has access to the Participants tab.
     • They can only view reports.
6. Click Invite New User.
7. The user will get an email in their inbox to create their password and access the account.
   • Tip: If a user does not receive the email, ask them to check their email’s Spam folder.
   • If the email does not appear in the Spam folder, advise the user to add the following to their email’s whitelist:
     • @highmatch.app
     • @asmt.app

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Edit a User

1. Login to your HighMatch account.
2. Navigate to the Users tab on the left-hand side.
3. Select the user you’d like to edit.
4. Under User Information, make necessary changes to the user’s account.

5. Click Update User.