highmatch competencies

Soft Skills

Soft skills include personality traits that help employees interact with others and succeed in the workplace.

HighMatch’s modern soft skills assessment is fast, built for mobile and aligned to your specific roles and culture.

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Soft Skills Test

Soft skills assessments help employers assess soft skills by describing how people communicate, their listening style, and their level of empathy.

A person’s soft skills impact job performance, so it’s important to understand if their traits and style align with the needs of the role.

Our Assess solution can help you identify attributes related to soft skills, or if you are interested in testing specifically for a specific soft skill, our Create solution can do that for you.

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People described as having good soft skills are often:

  • Able to communicate clearly
  • Empathetic
  • Active Listeners
  • Adaptable
  • Hard-working
  • Responsible

HighMatch creates custom job profiles which identify the personality traits, cognitive abilities, and the skills required for success in the role and at your company.

Soft Skills in the Workplace

People tend to focus on the hard skills and experience that candidates bring, but soft skills are what allow an employee to push their work and ideas forward.

If a team member can’t articulate their vision or work effectively with others, they won’t succeed. If an employee is unable to listen to the needs of others or is unable to accept feedback, they will not grow, regardless of their experience or past accomplishments.

While all jobs require a certain degree of soft skills, some jobs rely more heavily on technical skills to succeed.

Jobs that are more dependent on soft skills for success are:

  • Journalist
  • Nurse Practitioner
  • Marketing Manager
  • Business Consultant
  • Restaurant Manager

Looking to examine a current employee’s soft skills before promoting them to a new role? Our Develop solution provides valuable insights into gaps in your employee’s performance and offers the tools to start improving.

Assessments as Unique As You

Most vendors believe in a one-size-fits-all approach when it comes to assessing soft skills. You get all of their standard competencies, in their language, or nothing at all.


Our Workplace Psychologists understanding your challenges, goals, and the unique elements of your roles and culture.

We then create a personalized assessment, built to only measure candidates against personality traits that matter most using your preferred language and competency model.

How to Assess Soft Skills
in an Interview

During the interview, you have the chance to talk with the candidates and observe their communication style.

Conversation is the best way to assess soft skills. Ask open-ended questions that require an explanation.

  • Ask how they would approach a hypothetical task. How would they build a consensus for a team project?
  • Ask them to describe an industry-specific term to someone unfamiliar with the industry. How would they handle a situation if they were given a task that they weren’t sure how to complete?

HighMatch provides interview questions tailored to each candidate. Each guide offers questions based on each person’s personality and skills, making it easy for you to ask thought-provoking questions.

Having trouble diving deeper into your candidates’ potential? Our Interview solution offers a playbook for consistent, objective questions to help you get the most out of your interviews.

The Highmatch Soft Skills Assessment

HighMatch Talent Insights Platform includes a highly configurable personality assessment that’s fast, easy to implement, and measures both soft skills and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your business.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings.

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Our workplace psychologists conduct a benchmark study to understand what qualities are most critical for the role, analyze the qualities that top performers share, and then develop a customized Job Profile that includes personality traits, abilities, and skills.

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From Our Blog

the importance of soft skills Not found on the resume

Judging a candidate based on their resume alone is akin to assuming a person’s Tinder profile is 100 percent accurate…. read more >

soft skills for nurses: Healthcare hiring

​The healthcare industry is in a talent crisis. A shortage of qualified candidates and surges in demand is leaving hospitals,…. read more >

soft skills and the issue with job titles

When you are searching for candidates to fill key roles, don’t fall into the job title trap. According to a podcast with Duke University…. read more >

Buyer’s Guide

Selecting the right assessment solution from the hundreds available can be daunting. To make that process a little easier, we created a Buyer’s Guide.

It’s an objective, downloadable report created by our team of Industrial & Organizational (I/O) psychologists that outlines what to consider when evaluating assessment vendors. 

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Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

Looking to measure Soft Skills? Speak with a Product Specialist

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