pre-employment assessments for

Fitness & Spa Facilities

Our Gym Assessment is the perfect fit for corporate HR teams, gym or spa managers and owners looking for actionable insights into prospective candidates. 

Industry Snapshot

Gym, Health & Fitness Clubs in the US Market Size in ’22

Gym, Health & Fitness Clubs Employees in the US in ’22

avG number of employees of Gym, Health & Fitness Clubs

The fitness and spa industry was one of the hardest hit by the pandemic, with many gyms and wellness facilities forced to close due to COVID-related restrictions. 

The silver lining has been the escalation of the trend towards digital solutions and connected experiences, which could benefit in-person facilities through increased awareness and new cross-platform subscriptions.

We have 15+ years experience partnering with facilities of all sizes. We have developed an understanding of the qualities that influence success and can filter your pipeline to ensure qualified applicants move forward.

We Understand

Fitness & Spa Facility Roles

Between creating ideas for revenue growth, motivating clients and being the face of the business, there’s no room for mistakes when it comes to hiring these roles.

We have over two decades helping our materials clients identify candidates for some of the most popular roles that exceed performance targets and align well with your culture.

popular roles include:

  • Estheticians
  • Personal Trainer
  • Fitness Manager
  • Massage Therapist
  • Front Desk Manager

What Makes a Rockstar Employee at a
Fitness or Spa Facility?

Our workplace psychologists have partnered with a wide range of clients, from national chains, franchisees and independents serving their local markets.

As a result of this research, we have identified a proven profile of knowledge, abilities and skills that, together, provide a high-level of predictability into whether a candidate will be successful in the role.

Fitness & Spa Facility
Personality Traits

There are a number of personality traits that often align with success in fitness and spa facilities, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Concern for Others: being sensitive to others’ needs

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Self Control: keeping emotions in check & controlling anger

  • Social Orientation: preferring to work with others

  • Stress Tolerance: dealing calmly with high stress situations

These fitness and spa facilities Trust HighMatch:

The HighMatch Facilities Assessment

HighMatch’s Facilities Assessment includes a highly configurable test that’s fast, easy-to-implement and measures personality, aptitude and skills right out of the box.

Best of all, it comes pre-populated with job profiles for the most popular roles. These profiles were built by our workplace psychologists and are validated for accuracy.

For larger organizations, HighMatch can build a personalized assessment tailored to your specific role and culture.

Ready to take our Facilities Assessment for a spin?

Book a demo

Fitness & Spa Facility
Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at gym and spa facilities.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Vocabulary: is the measure of the richness of someone’s vocabulary and fluidity in communication

  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way

[HighMatch is a] great tool for candidate selection.”

Administrator, Wellness and Fitness


A national hospitality company deploys HighMatch to increase sales by 17% per month

Read how HighMatch helped a national hospitality company find sales team members who sold more, had better attendance and a more positive attitude.


Fitness & Spa Facility Skills

We approach skills testing differently than everyone else. HighMatch skills tests, powered by our modern, testing engine, are short and candidate-friendly.

They are also highly personalized, compiled by our team of workplace psychologists from a pool of components and tailored to measure what matters most in the role.

Skills testing is an important piece of the puzzle, however it’s rarely the whole solution. Our clients couple skills testing with other components to ensure they are getting the full picture of a candidate.

relevant tests INCLUDE:

  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use

  • Microsoft Excel: A quick, mobile-friendly assessment designed to test a candidate’s knowledge of MS Excel

  • Microsoft PowerPoint: This candidate-friendly assessment tests knowledge of basic and advanced MS Powerpoint

  • Microsoft Word: A fast yet comprehensive assessment designed to test a candidate’s knowledge of MS Word

For larger organizations, HighMatch can also quickly create short, personalized and mobile-first skills tests covering topics like Telephone Etiquette or Cash Handling, all powered by our modern, mobile-first assessment engine and tailored to your roles.

Have Better Interviews

Interviews are an opportunity to take insights from the Candidate Report and dive deeper, ensuring alignment between the role, the individual and the organization.

This guide provides actionable tips on how to have more meaningful interviews, from asking relevant questions, making the interview conversational and avoiding conversation threads that can lead to unconscious bias.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch Pre-Employment Gym Assessment

Ready to learn how a pre-employment gym assessment from HighMatch can help your gym or spa find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Hospitality Product Specialist.

Get started