pre-employment assessments for

Fitness & Spa Facilities

Our Gym Assessment is the perfect fit for corporate HR teams, gym or spa managers and owners looking for actionable insights into prospective candidates. 

The fitness and spa industry was one of the hardest hit by the pandemic, with many gyms and wellness facilities forced to close due to COVID-related restrictions.  The silver lining has been the escalation of the trend towards digital solutions and connected experiences, which could benefit in-person facilities through increased awareness and new cross-platform subscriptions.

While this rise in digital represents an opportunity, it also creates challenges for HR Teams, who now have an additional set of skills for which they need to evaluate candidates. 

At HighMatch, we have over 15+ years of experience partnering with fitness and spa facilities of all sizes, from single location gyms to national franchises.

Over time, we’ve developed an in-depth understanding of the qualities that influence success both in the industry and in the most common fitness and spa roles and can filter your candidate pipeline to ensure only qualified applicants move forward.

Some of our fitness and spa clients include:

We have experience identifying high quality candidates to fill popular roles such as:

  • Estheticians
  • Personal Trainer
  • Fitness Manager
  • Massage Therapist
  • Front Desk Manager

Looking to fill a unique role on your team, or simply want to find candidates who will be successful in your gym or spa?

Connect with a Hospitality Product Specialist today!

get started

HighMatch Pre-Employment
Gym Assessment

HighMatch Talent Insights Platform includes a highly configurable pre-employment gym assessment that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your facility.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Fitness & Spa Facility
Personality Traits

There are a number of personality traits that often align with success in fitness and spa facilities, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Concern for Others: being sensitive to others’ needs and feelings and being understanding and helpful on the job
  • Dependability: being reliable, responsible, dependable and fulfilling obligations
  • Integrity: being honest and ethical
  • Self Control: maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behaviors
  • Social Orientation: preferring to work with others rather than alone, and being personally connected with others on the job
  • Stress Tolerance: accepting criticism and dealing calmly and effectively with high stress situations

[HighMatch is a] great tool for candidate selection.”

Administrator, Wellness and Fitness

Fitness & Spa Facility
Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success at gym and spa facilities.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Spatial Visualization: is the ability to hold, manipulate, and think about three dimensions. ​This ability has direct bearing on someone’s ability to work with systems (both physical and digital) that have multiple parts and components that contribute to the overall system.
  • Vocabulary: is the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly and concisely. 
  • Rapid Problem Solving: is the ability to deal with many problems, one after another quickly. ​ It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on an individual’s ability to diagnose problems quickly and recognize when unique solutions are needed.
  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible.


A national hospitality company deploys HighMatch to increase sales by 17% per month

Read how HighMatch helped a national hospitality company find sales team members who sold more, had better attendance and a more positive attitude.


Fitness & Spa Facility Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


  • Telephone Etiquette: this test evaluates a test taker’s communication skills along with their ability to recognize proper telephone etiquette and the best way to handle calls
  • Workplace Administration Skills: this test measures the ability to organize one’s workplace, properly maintain data, perform simple tasks on the computer and resolve administrative issues
  • Basic Computer Literacy: this assessment is ideal for the user with some understanding of how to keep a computer running at its optimal performance level, as well as fix basic computer problems
  • Basic Biology and Anatomy: this test measures the candidate’s knowledge of the anatomy and physiology of the human body, the cell structure and basic genetics.
  • Food Science Basics: this test measures the knowledge of food chemistry, nutrition, food microbiology, food engineering and food product technology.

HighMatch offers the ability to test candidates for all of these skills and many more hospitality skills through our strategic partnership with a leading skills provider.  Find out more by connecting with our Services team today.

Attract & Maintain Displaced Workers

When displacement forces thousands of workers across the U.S. out of work, new expectations, fears, and considerations are introduced into the job search and workplace.

Talent acquisition pros must understand the impacts of displacement in order to access this unique talent pool.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch Pre-Employment Gym Assessment

Ready to learn how a pre-employment gym assessment from HighMatch can help your gym or spa find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Hospitality Product Specialist.

Get started