pre-employment assessments for


Our Skill Assessment for Restaurants is the perfect fit for corporate HR teams and restaurant managers looking for actionable insights into prospective candidates. 

Restaurants have proven themselves to be very adaptable in the face of rapid change, from moving to QR menus and contactless payment, to owning online ordering and fully embracing kitchen automation as a way to streamline operations.  

One area that’s proven to be challenging, however, is dealing with staff shortages, which are at an all time high, while continuing to maintain quality standards and ensure new hires align with the restaurant’s culture.  At HighMatch, we have over 15+ years of experience partnering with restaurants of all sizes, from national chains to local favorites.

Over the years, we’ve developed an in-depth understanding of the qualities that influence success both in the industry and in the most common roles and can filter your candidate pipeline to ensure only qualified applicants move forward.

Some of our restaurant clients include:

We have experience identifying high quality candidates to fill popular roles such as:

  • Host
  • Server
  • Bartender
  • Kitchen Manager
  • Restaurant Manager

Looking to fill a unique role on your team, or simply want to find candidates who will be successful in your restaurant?

Connect with a Hospitality Product Specialist today!

get started

HighMatch Skill Assessment
for Restaurants

HighMatch Talent Insights Platform includes a highly configurable skill assessment for restaurants that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your restaurant.

Both solutions can be combined with skills testing, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings.

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Personality Traits

There are a number of personality traits that often align with success in restaurant settings, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Attention to Detail: being careful about detail and thorough in completing work tasks
  • Cooperation: being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Dependability: being reliable, responsible, dependable and fulfilling obligation
  • Integrity: being honest and ethical
  • Self Control: maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behaviors
  • Stress Tolerance: accepting criticism and dealing calmly and effectively with high stress situations

“[An] ​​invaluable part of our hiring process. The job fit report and interview guide are clear and easy to use to ensure a consistent candidate evaluation.”

CFO, Enterprise Company

Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success in restaurants.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Vocabulary: is the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly and concisely
  • Rapid Problem Solving: is the ability to deal with many problems, one after another quickly. ​ It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on an individual’s ability to diagnose problems quickly and recognize when unique solutions are needed
  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible


A national hospitality company deploys HighMatch to increase sales by 17% per month

Read how HighMatch helped a national hospitality company find sales team members who sold more, had better attendance and a more positive attitude.


Restaurant Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


  • Customer Service: this test measures the candidate’s understanding of and attitude about customer service practices
  • Telephone Etiquette: this test evaluates a test taker’s communication skills along with their ability to recognize proper telephone etiquette and the best way to handle calls
  • Active Listening: this test assesses the test taker’s ability to listen attentively, infer meaning, and translate into a course of action. 
  • Cash Handling: this  test is designed to assess a test taker’s ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change
  • Food Service Knowledge: this test that measures the knowledge of meal planning, service preparation, types of service equipment, and types of beverages

HighMatch offers the ability to test candidates for all of these skills and many more hospitality skills through our strategic partnership with a leading skills provider.  Find out more by connecting with our Services team today.

Gen Z is Changing Talent Acquisition

Generation Z is changing the way we think about recruiting. These youthful employees aren’t as similar to millennials as talent acquisition professionals would anticipate.

To understand how to recruit Gen Z’ers effectively, we surveyed talent acquisition professionals to learn their proven tactics.

Our report reveals what talent acquisition professionals have done to recruit and retain Generation Z employees successfully.


Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

HighMatch Skill Assessment for Restaurants

Ready to learn how a restaurant assessment test from HighMatch can help your restaurant business find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Hospitality Product Specialist.

Get started