pre-employment assessments for

Telecom Companies

HighMatch’s Telecom Solution is the perfect fit for HR teams and Hiring Managers looking for actionable insights into prospective candidates.

The Telecom industry is at the forefront of technology innovation and adoption, from the expansion of 5G networks to fully embracing the AI revolution with applications across everything from statistical modeling to customer support. 

All of this change puts additional pressure on HR Teams, who are tasked with finding candidates with new skill sets while maintaining quality standards. 

We have 15+ years of experience partnering with HR Teams at a variety of telecoms, from wireless operators to cable companies, ISP’s to contact centers.

Over time, we have developed an understanding of the qualities that influence success in each role, and can filter your candidate pipeline to ensure only qualified candidates move forward.

Some of our telecom clients include:

We have experience identifying high quality candidates to fill popular roles such as:

  • Cable Installer
  • Project Managers
  • Service Technicians
  • Telecommunications Specialist
  • Customer Service Representative

Looking to fill a unique role on your team, or simply want to find candidates who will be successful in your organization?

Connect with a Telecom Product Specialist today!

get started

HighMatch Telecom Assessment

HighMatch Talent Insights Platform includes a highly configurable telecom assessment that’s fast, easy to implement and measures both personality and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to you.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Telecom Personality Traits

There are a number of personality traits that often align with success in government, and are frequently requested by our Telecom clients.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Analytical Thinking: analyzing information and using logic to address work-related issues and problems
  • Attention to Detail: being careful about detail and thorough in completing work tasks
  • Cooperation: being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Dependability: being reliable, responsible, dependable and fulfilling obligations
  • Initiative: willingness to take on responsibilities and challenges
  • Self Control: maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior

“[HighMatch] has been an invaluable tool in screening applicants. Having the right people represent your business is critical and [HighMatch] has excelled with helping us choose the right applicants for our team.”

Vice President, Computer Hardware Company

Telecom Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success in a telecommunications role.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.


  • Spatial Visualization: the ability to hold, manipulate, and think about three dimensions. This ability has direct bearing on someone’s ability to work with physical/digital systems (both physical and digital) that have multiple parts and components that contribute to the overall system
  • Vocabulary: the measure of the richness of someone’s vocabulary.  It has direct bearing on their fluidity in communication and their ability to process and understand written documents and spoken instructions – as well as the ability to write and speak clearly
  • Rapid Problem Solving: the ability to deal with many problems, one after another quickly. It requires developed abstract reasoning skills to quickly recognize links and commonalities between seemingly unrelated objects.  It has direct bearing on a candidate’s ability to diagnose problems and develop solutions quickly
  • Logical Problem Solving: measures the ability to think through large, complex problems in a linear, step-by-step way.  It has direct bearing on an individual’s ability to weigh pros and cons of potential decisions, consider the consequences of potential courses of action, and choose the option that is most sensible


Consolidated Supply Uses HighMatch to Create an Efficient Hiring Process

Read how HighMatch was able to help this manufacturer improve their hiring process by integrating a short assessment into their ATS, reducing their speed to hire and ensuring applicants were a fit for the role.


Telecom Skills

In addition to those traits and abilities mentioned above, there are several hard skills that candidates often have to demonstrate knowledge and experience in to be considered viable candidates.

Don’t see a skill you want to measure?  Have an existing custom skills test that you need help with? Request a skills consult from our in-house team of psychologists.


HighMatch offers the ability to test candidates for all of these skills and many more through our strategic partnership with a leading skills provider.  Find out more by connecting with our services team.

HighMatch Telecom Assessment

Ready to learn how a telecom assessment from HighMatch can help your organization find better quality candidates, increase recruiter efficiency, improve diversity and reduce turnover?

Speak to a Telecom Product Specialist.

Get started