highmatch talent insights

Soft Skills Assessment

Soft skills include attributes and personality traits that help employees interact with others and succeed in the workplace.

Soft Skills Test

Soft skills assessments help employers assess soft skills by describing how people communicate, their listening style, and their level of empathy.

A person’s soft skills impact their job performance, so it’s important to understand if their traits and style align with the requirements of the job.

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People described as having good soft skills are often:

  • Able to communicate clearly
  • Empathetic
  • Active Listeners
  • Adaptable
  • Hard-working
  • Responsible

HighMatch creates custom job profiles which identify the personality traits, cognitive abilities and the skills required for success in the role and at your company, using straightforward language to ensure high adoption and usage by your teams. 

Soft Skills in the Workplace

Every job requires a unique set of traits and skills. People tend to focus on the hard skills and experience that candidates bring, but soft skills are what allow an employee to push their work and ideas forward.

If a team member cannot articulate their vision or work effectively with others, they won’t succeed. If an employee is unable to listen to the needs of others or is unable to accept feedback, they will not grow, regardless of their years of experience or past accomplishments.

While all jobs require a certain degree of soft skills, some jobs rely more heavily on technical skills to succeed.

Jobs that are more dependent on soft skills for success are:

  • Journalist
  • Nurse Practitioner
  • Marketing Manager
  • Business Consultant
  • Restaurant Manager

HighMatch candidate reports make it crystal clear if candidates possess the innate talents, defined by you based on the needs of the role and the organization, to succeed in the job.

Employees whose talents fit the job are more productive, happier and stay longer.

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Related Traits

Soft Skills is a term that encompasses many traits, such as:

  • Teamwork
  • Communication
  • Vocabulary
  • Adaptability

How to Assess Soft Skills
in an Interview

During the interview, you have the chance to talk with the candidates and observe their communication style. Conversation is the best way to assess soft skills. Ask open-ended questions that require an explanation.

You could ask how they would approach a hypothetical task. For example, ask how they would build a consensus for a team project. You could also ask them to describe an industry-specific term to someone unfamiliar with the industry. Ask how they would handle a situation if they were given a task that they weren’t sure how to complete.

HighMatch provides interview guides tailored to each candidate. Each guide offers questions based on each person’s personality and skills, making it easy for you to ask thought-provoking questions to help you get to know the candidate beyond their resume and experience.


The Highmatch Soft Skills Assessment

HighMatch Talent Insights Platform includes a highly configurable personality assessment that’s fast, easy to implement and measures both soft skills and aptitude right out-of-the-box, as well as a fully custom solution that measures individual qualities that matter most to your business.

Both solutions can be combined with skills assessments, either from our strategic partnership with one of the largest skills testing providers, or our native skills offerings.

Combining skills testing with soft skills assessments can provide a holistic view of a candidate’s ability to be successful on the job, leading to better hiring decisions.

Our talent consulting Services team partners with organizations to develop job profiles that outline what levels of each trait influence success in a given role.

Once a candidate takes the assessment, their results are compared to the hiring profile to produce a job fit score. Job fit scores make it clear if a person is a high, medium or low fit for the job based on the predefined profile.

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Buyer’s Guide

Selecting the right assessment solution from the hundreds available can be daunting. To make that process a little easier, we created a Buyer’s Guide.

It’s an objective, downloadable report created by our team of Industrial & Organizational (I/O) psychologists that outlines what to consider when evaluating assessment vendors. 

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Need a different guide to improve your hiring process?
If so, then look no further!

Whether you are new to recruiting or an experienced hiring manager, our guides have something for you.

Looking to measure Soft Skills? Speak with a Product Specialist

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