highmatch talent insights

Emotional Intelligence Test

Emotional intelligence (EI or EQ) refers to one’s ability to recognize and manage their own emotions and the emotions of others.

Emotional Intelligence Test

An Emotional Intelligence test helps talent teams and hiring managers gauge a candidate’s EQ and how they will react in specific scenarios.

Emotional intelligence tests also guide decisions on which candidates to place in leadership positions.

Our Assess solution can help you identify critical skills related to emotional intelligence, or if you are interested in more rigorous EQ testing for leadership positions,, our Screen solution can do that for you.

Interested in testing for emotional intelligence? Schedule a personalized demo with a product specialist today!

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People who are emotionally intelligent are:

  • Self-aware
  • Able to perceive others’ emotions
  • Nonreactive
  • Likely to help others
  • Empathetic
  • Curious
  • Adaptable

HighMatch creates custom job profiles which identify the personality traits, cognitive abilities, and the skills required for success in the role and at your company.

Emotional Intelligence
in the Workplace

The emotionally intelligent candidate understands how their behavior affects other people. People who are more emotionally intelligent avoid workplace drama like power struggles and are more empathetic toward others.

Jobs that require higher levels of emotional intelligence for success include:

  • Leaders
  • Salespeople
  • Real Estate Agents
  • Customer Service Associates
  • Counselors

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Looking to examine a current employee’s emotional intelligence skills before promoting them to a new role? Our Develop solution provides valuable insights into gaps in your employee’s performance and offers the tools to start improving.

Related Skills

Emotional intelligence is a term that encompasses many traits, such as:

  • Teamwork
  • Adaptability
  • Communication

How to Assess Emotional Intelligence in an Interview

During an interview, you can assess someone’s emotional intelligence through hypothetical scenarios and questions about past experiences.

  • For example, a prospective teacher could be asked how to handle a situation with an irate parent about a student’s poor performance. How tactful a solution do they offer? Does the candidate exhibit aggression or empathy?
  • Ask candidates how they have handled criticism in the past, or how they resolved a conflict. An emotionally intelligent person can recall challenges in a constructive, reflective manner.
  • Pay attention to the candidate’s reactions. Does their body language seem relaxed or tense? Does recalling past challenges seem to upset them?

HighMatch provides interview questions tailored to each candidate. Each guide offers questions based on each person’s personality and skills, making it easy for you to ask thought-provoking questions.

Having trouble diving deeper into your candidates’ potential? Our Interview solution offers a playbook for consistent, objective questions to help you get the most out of your interviews.


The HighMatch Emotional Intelligence Test

HighMatch tests for emotional intelligence using its personality test offered through our Assess solution, and offers the ability to couple these personality assessments with skills assessments from our massive library of tests.

HighMatch also measures a candidate’s responsiveness, the tendency to react spontaneously and to express thoughts, feelings, and emotions openly and outwardly.

Our workplace psychologists conduct a benchmark study to understand what qualities are most critical for the role, analyze the qualities that top performers share, and then develop a customized Job Profile that includes personality traits, abilities, and skills.

That Job Profile is used to develop the scoring and weighting mechanism for the assessment, helping to identify whether the person is a high, medium, or low fit for the job.

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