UCO Leverages Data for Better Decision Making

The talent acquisition at the University of Central Oklahoma felt like it was falling behind the times when it came to its hiring process. Reviewing resumes and conducting interviews simply wasn’t enough. Too many candidates looked good on paper and interviewed well but later fell short on meeting performance expectations.

David Herd, Director of Compensation and Talent Acquisition, recognized that managers were often relying too heavily on their “gut instinct” and needed objective data to help them make better hiring decisions.

“Because the quality of our team is so important to UCO, both in terms of our reputation and the experience we provide to our students, we knew we needed a more effective way to hire,” David said. “Mistakes in this area are very costly, so we wanted our hiring managers to have better information so they could make more informed decisions.”

The University determined that integrating an assessment into the process was needed. David scheduled demos with a dozen assessment companies, but was attracted to HighMatch’s ease of use, noting,

“Some of the other tools we looked at provided good information, but the reports were hard to read, and the information could be challenging to decipher.”

David knew straightforward, friendly reports were vital to convince managers to use the assessment. To get buy-in on HighMatch, he had UCO’s hiring managers take the assessment and shared the results with each one. Managers were amazed by the accuracy of their profiles and pleased with the readability of the reports.

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