As the operator of 7,500 apartment units and 5 million square feet of commercial space, managers at Shea Properties are continually in hiring mode. Before choosing HighMatch, Shea Properties used two separate assessment tools and managers struggled interpreting the candidate reports.
Joeann Lomax, Shea’s Director of Human Resources, told us, “One of the assessment tools required our hiring managers to go through a two-day training class just to interpret the results, which was a challenge in itself.
The bigger issue was that between the two assessments we’d get all this information back about a particular candidate, but nothing told us how that person would fit with a specific job.”
With assessment results left open to interpretation, managers had mixed results identifying the best candidates. They had trouble identifying red flags that indicated where candidates might struggle in a job. There were also instances of managers believing certain qualities were important to success, only to find later what they thought would be an advantage didn’t actually matter.