Goals
- Enrich candidate data
- Make smarter hiring decisions
Solutions
- Integrate HighMatch into the selection process
results
- More effective interviews
- More informed hiring decisions
industry: Real Estate
challenge: Better quality hires
SYNC Residential Selects the Right Candidates with HighMatch
SYNC Residential is a fast growing, boutique multi-family management company with properties in Texas and Georgia.
Challenge
Make smarter hiring decisions
Sync Residential, a boutique-style property management company, is growing quickly and seeking individuals with a passion for service. Ruth Stevelman, Human Resources Director, wanted to enrich candidate data and make more informed hiring decisions.
As her candidate pool increased, she wanted an additional tool to help screen candidates. After reviewing a handful of assessment vendors, the Sync Residential team chose HighMatch for the ease of reporting and personalized interview guides.
Solution
Integrate HighMatch into the selection process
Sync Residential uses HighMatch for all positions, at all properties, across Texas and Georgia. The team reviews candidates’ resumes to check for the requisite education, experience, and the necessary certifications.
Then, they invite candidates to take the HighMatch Assessment. HR and hiring managers review the reports to get an idea of who the person is beyond their resume.
HighMatch helps them understand if people are: task-oriented, creative problem-solvers, calmer by nature, as well as excellent communicators. Integrity is essential for the positions in which people handle money, so HighMatch integrity test results are weighted heavily for those positions.
Results
More effective interviews and more informed hiring decisions
With properties spread across two different states, it is difficult to ensure interview consistency. HighMatch Interview Guides help Sync Residential standardize interviews so that all candidates are given an equal opportunity to shine.
Hiring managers, especially those without interview training, appreciate the personalized questions that HighMatch Interview Guides suggest. The behavioral-based questions elicit more thoughtful, specific answers, which` help hiring managers better assess candidate fit.
Since implementation, HighMatch has helped Sync Residential identify and recruit team members who provide exceptional service in each of their communities.
“The interview guide is very helpful for hiring managers who haven’t received interview training. It helps them become better interviewers.”
Ruth Stevelman, Human Resources Director
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