Overview A common question arises when internal staff, such as HR representatives, recruiters, or managers, take an assessment and receive a lower-than-expected score. It is important to understand that these assessments are built and calibrated specifically for participants currently applying for a particular role. Why Scores May Differ for Existing Team Members If you are […]
What is a Job Expert Survey? A Job Expert Survey is an online questionnaire distributed to individuals who understand the requirements for success in a specific organizational role. This group typically includes: Survey Details Who Should Participate? The data collected from these responses is used to identify the specific traits critical to success in the […]
Overview A focus group is a structured, 60-minute session designed to help the facilitator (IO psychologist) gain a deep understanding of a specific role or culture and the requirements for success within an organization. By engaging with knowledgeable team members, the IO psychologist can identify the critical traits necessary for a person to excel in […]
This article covers the Assessment Link Engagement section in the Analytics tabs in the HighMatch app. You can quickly track your full assessment links’ journey, including if an assessment link was redeemed, and if the assigned assessment(s) were completed after the assessment link’s redemption. This section is one of seven metric sections in the Analytics […]
This integration deployment guide will help you quickly and seamlessly connect PayCor with HighMatch to start using assessments inline in your application workflow. Summary of the Integration Flow Summary of Steps There is 1 step needed to configure the integration before you can request and receive back candidate assessment results from within PayCor: Step 1: […]
A comprehensive guide to Assessment Links covering what they are, their benefits, and more. What are Assessment Links? Assessment Links are a fully customizable self-registration experience that lets participants self-register for our assessment(s) you assign with no manual invitations required. Add your link to emails, texts, job ads, your website, or your ATS/HRIS portal to […]
A step-by-step guide on how to create an Assessment Link. Step 1: Name Step 2: Assessments Step 3: Participants Step 4: Welcome Step 5: Reports
A step-by-step guide on how to update an Assessment Link. Step 1: Name Step 2: Assessments Step 3: Participants Step 4: Welcome Step 5: Reports
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Cornerstone Recruiting. Summary of the Integration Flow Process Details Step 1: Assigning Assessments to Applicants Using the two methods to assign applicants an assessment: Using the Application Workflow Method: When applying for a position, […]
This integration deployment guide will help you quickly and seamlessly connect Cornerstone Recruiting with HighMatch. Prerequisites: Cornerstone Recruiting with Edge API and the Cornerstone Assessment Connector Note: Only one assessment provider can be integrated in your Cornerstone portal using the Edge connector. Summary of the Integration Flow Summary of Steps There are 7 steps to […]
This integration deployment guide will help you quickly and seamlessly connect and use the HighMatch integration on Workday using the Adhoc workflow method. Summary of the Integration Flow The diagram below shows the assessment integration flow using HighMatch on Workday. Also included is a list of: Summary of Steps There are 11 steps used for […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Jobvite Summary of the Integration Flow Process Details Step 1: Initiate the Assessment & Review the Assessment Results To send an assessment to a candidate, start by: The process is now complete! Please reach […]
This integration deployment guide will help you quickly and seamlessly connect Jobvite with HighMatch. Summary of the Integration Flow Summary of Steps There are 5 steps to configure the integration before you can request and receive back candidate assessment results from within Jobvite. Steps 1-4 cover how to enable the integration. Step 1: Reach out […]
This integration deployment guide will help you quickly and seamlessly connect Workday using the inline method with HighMatch to start using assessments inline in your application workflow. Summary of the Integration Flow Important note on Inline Assessments: The Inline Assessments integration enables you to integrate with third-party assessment vendors to register candidates who apply for […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Workday using the Recruiter-Initiated Method. Flow Summary Process Details Step 1: Sending the Candidate an Assessment To send an assessment to a candidate, start by: Step 2: View the Candidate’s Assessment Results & Report […]
This integration deployment guide will help you quickly and seamlessly connect and use the HighMatch integration on Workday using the recruiter-initiated method. Summary of the Integration Flow Summary of Steps There are 13 steps used for configuring and testing the integration before you can request and receive HighMatch assessment results live in production from within […]
This integration deployment guide will help you quickly and seamlessly connect ClearCompany with HighMatch. Summary of the Integration Flow Process Details Step 1: Initiating the Assessment and Reviewing the Assessment Results To use the integration, start by: The process is now complete! Please reach out to HighMatch’s Success team at support@highmatch.com if you have any […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in ClearCompany. Summary of the Integration Flow Summary of Steps There are 6 steps to configure the integration before you can request and receive back candidate assessment results from within ClearCompany. Steps 1-5 cover how […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in UKG Ready. Summary of the Integration Flow Process Details Step 1: Ordering and Sending Assessments Manually Option 1: Assessment Orders can be initiated by: Option 2: Assessment Orders can also be initiated by: Step […]
This integration deployment guide will help you quickly and seamlessly connect UKG Ready with HighMatch. Summary of the Integration Flow Summary of Steps There are 11 steps to configure the integration before you can request and receive back candidate assessment results from within UKG Ready. Steps 1-9 cover how to enable the integration. Step 1: […]
This integration deployment guide will help you quickly and seamlessly connect UKG Pro with HighMatch to start using assessments inline in your application workflow. Summary of the Integration Flow Summary of Steps There are 6 steps to configure the integration before you can request and receive back candidate assessment results from within UKG Pro. Steps […]
HighMatch’s analytics suite gives its clients a clear, actionable view of how candidates engage with assessments from the first invitation to the final report review. Each of the seven core metrics is designed to uncover patterns, highlight opportunities for improvement, and ultimately help ensure an efficient hiring process. 1. Assessment Engagement & Scores You can […]
This article covers the Report Engagement section in the Analytics tabs in the HighMatch app. You can view how often assessment reports are opened after a candidate completes an assessment. This helps you identify whether insights are being fully utilized or if there is an over-reliance on surface-level scores. This section is one of seven […]
This article covers the Invitation Engagement section in the Analytics tabs in the HighMatch app. You can evaluate which invitation methods get the most traction. You can clearly see whether email, text, or ATS-integrated links are driving strong response rates. Bar and donut charts show the percentage and volume of engagement from each channel, helping […]
This article covers the Assessment Section Completion Time section in the Analytics tabs in the HighMatch app. You can see how much time candidates spend on each part of an assessment. Median times and detailed box plots help identify the sections where candidates are spending more or less time. This section is one of seven […]
This article covers the Assessment Section Abandonment section in the Analytics tabs in the HighMatch app. You can pinpoint exactly where candidates drop out within an assessment. This metric highlights abandonment by section, helping you refine specific areas that may be causing candidates to disengage. This section is one of seven metric sections in the […]
This article covers the Assessment Completion Time section in the Analytics tabs in the HighMatch app. You can see how long candidates typically take to finish an assessment. Visuals like histograms and box plots help you spot typical completion ranges, compare times across devices, and identify unusually fast or slow patterns that may affect completion […]
This article covers the Assessment Engagement & Scores section in the Analytics tabs in the HighMatch app. You can quickly track the full assessment journey, including invitations sent, invitations redeemed, and assessments completed. You can also gain a quick understanding of candidate performance with scoring breakdowns. This section is one of seven metric sections in […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Lever. Summary of the Integration Flow Process Details Step 1: Add an Assessment to a Job To learn about adding an assessment to a job, follow these steps: Step 2: Send an Assessment to […]
This integration deployment guide will help you quickly and seamlessly connect Lever with HighMatch. Summary of the Integration Flow Summary of Steps There are 10 steps to enable the integration before you can request and receive back candidate assessment results from within Lever live in production. To begin you will need to authorize HighMatch access […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in iCIMS. HighMatch Usage Flow Summary Process Details Step 1: Adding an Assessment to a Job Requisition An assessment can be added to one job requisition or multiple job requisitions in bulk by an iCIMS […]
This integration deployment guide will provide you with a preview of what to expect for connecting iCIMS with HighMatch as well as provide you with the integration user guide to help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in iCIMS. Summary of the Integration Flow Summary of Steps […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Paylocity. Summary of the Integration Flow Process Details Step 1: Identify or Add Permissioned Users We recommend ensuring your users have the correct permissions. Permissioned users will be able to see real-time status updates […]
This integration deployment guide will help you quickly and seamlessly connect Paylocity with HighMatch. Summary of the Integration Flow Summary of Steps There are 7 steps used for enabling and testing the integration before you can request and receive HighMatch assessment results live in production from within Paylocity. Please begin with: Step 1: Initiate the […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Dayforce. Summary of the Integration Flow Process Details Step 1: Assign an Assessment and Delivery Method to a Job Requisition Select an existing job requisition from your job list in the Recruiting tab (see […]
This integration deployment guide will help you quickly and seamlessly connect Dayforce with HighMatch. Summary of the Integration Flow Summary of Steps There are 6 steps to enable the integration before you can request and receive back candidate assessment results from within Dayforce live in production. To begin you will need to create credentials by […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in SmartRecruiters. Summary of Integration Flow Process Details Step 1: Add a HighMatch assessment to your Hiring Process Stage Candidates who enter into a HighMatch stage in your Hiring Process will be sent an automatic […]
This integration deployment guide will help you quickly and seamlessly connect SmartRecruiters with HighMatch. Summary of the Integration Flow Summary of Steps There are 7 steps used for configuring the integration before you can request and receive back candidate assessment results from within SmartRecruiters. HighMatch will guide you through the final testing steps to complete […]
This integration deployment guide will provide you with a preview of what to expect for connecting ADP Recruiting Management with HighMatch. Please note that the integration only functions with ADP Recruiting Management (ADP RM), and not with ADP Workforce Now, ADP Workforce Now Recruit or ADP Central. Flow Summary Summary of Steps There are 4 […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in JazzHR. Summary of Integration Flow Process Details Step 1: Confirm the Correct Assessment has been added to the Workflow Helper When an assessment is added to a job’s Workflow Helper in JazzHR, the assessment […]
This integration deployment guide will help you quickly and seamlessly connect JazzHR with HighMatch. Summary of the Integration Flow Summary of Steps There are 5 steps to configure the integration before you can request and receive candidate assessment results from within JazzHR. HighMatch will guide you through the final testing steps to complete the integration. […]
This integration user guide will help you quickly and easily send candidates a HighMatch assessment invitation and receive those results in Greenhouse Recruiting. Summary of Integration Flow Process Details Step 1: Confirm the Candidate has been moved to the ‘HighMatch’ Stage How and when a candidate is moved into the ‘HighMatch’ stage varies depending on […]
This integration deployment guide will help you quickly and seamlessly connect Greenhouse Recruiting with HighMatch. Summary of the Integration Flow Summary of Steps There are 8 steps to configure the integration before you can request and receive back candidate assessment results from within Greenhouse Recruiting. Steps 1-5 covers how to enable the integration. Step 1: […]
A guide on how to post a review for HighMatch on the G2 website.
Certain participants may require accommodations while taking assessments. HighMatch’s assessments are designed to meet WCAG-2 compliance standards, allowing participants to easily request accommodations within the assessment platform. These accommodations include: Our commitment to ADA accommodations ensures your assessments are not only compliant but also welcoming and inclusive to support a variety of participants’ needs. If […]
Utilizing assessments in the hiring process can offer valuable insights into evaluating potential participants for a role. To ensure their effectiveness, it is essential to consider and implement these best practices when incorporating assessments into the hiring process: Have well-documented reasons why you are assessing participants. It is important to ensure the specific characteristics you […]
HighMatch provides a variety of personalization options that allow companies to tailor the experience for their participants. This includes customizing pages within the assessments, as well as email and text invitations to align with their brand identity. Options include modifying wording and incorporating a company logo for a cohesive branding experience. Assessment Pages During the […]
Learn how to update your HighMatch account information in the HighMatch app.
How to reset your password if you have forgotten your HighMatch login information.
HighMatch has a long commitment to developing valid tests for assessing job-related abilities, skills, and traits. To ensure that our research approach adheres to the standards outlined in the Uniform Guidelines on Employee Selection Procedures (UGESP; EEOC, 1978), we regularly conduct assessment development and validation research, which requires the collection of demographic data. We invite […]
An overview of cognitive assessment reports including detailed explanations of each section in the report. Related Assessment Reports: Header: Summary: This section provides a summary of the participant’s score for this assessment.
An overview of personality assessment reports including detailed explanations of each section in the report. Related Assessment Reports: Header: Summary: This section provides a summary of the participant’s score for this assessment. Details: This section lists more details about each personality trait and considerations to take based on the participant’s scores. Interview: This section provides […]
An overview of technical skills, job knowledge and situational judgment assessment reports including detailed explanations of each section in the report. Note: All three technical skills, job knowledge and situational judgment reports function similarly, the only difference is the type of questions that are asked. Related Assessment Reports: Header: Summary: This section provides a summary […]
How to find and access a participant’s assessment report. Tips & Tricks For more information on how to understand the different types of assessment reports. Please see the following articles:
How to invite a existing participant to take an assessment using the HighMatch App. Please refer to this article if you would like to invite a new participant to take an assessment.
How to invite a new participant to take an assessment using the HighMatch App. Please refer to this article if you would like to invite an existing participant to take an assessment.
How to update the information for an already existing participant.
An overview of the most basic Berke areas and functions; creating new assessments and inviting candidates to take them. Where to start. No need to download or install anything. Log in using your username and password. If you’ve never completed a trial of Berke before, it will give you the option to start using the system right […]
At this time, the HighMatch platform offers Microsoft Excel, Word, and PowerPoint assessments. If you would like to add an assessment to your current plan, please reach out to your account executive, or support@highmatch.com.
If you need to update your credit card on file, you may use this secure link: Update Credit Card Link. For any other updates to billing information such as names, emails, etc. please contact billing@highmatch.com.
Your support team is available to assist you with your account Monday through Friday from 9am – 5pm EST. They can be reached at support@highmatch.com.
For assistance with anything regarding your SHL account, reach out to our success team at support@highmatch.com.
To purchase additional credits for your SHL account, please contact your dedicated account executive, our client success team at support@highmatch.com.
If your participant has notified you that they did not receive an assessment invitation, ask the participant to check their Spam folder for the email. If the assessment is still not found, please follow the instructions below on how to resend the assessment invitation:
How to Invite an Individual Candidate to Take an Assessment How to Invite Multiple Candidates to Take an Assessment
Currently, HighMatch offers MS Office Suite assessments. See below for more information on each of these skills assessments. Microsoft Excel – This assessment is designed to test a candidate’s knowledge, specifically the domains measured by the Microsoft MO-200 Excel 365/2019 Certification. Microsoft Word – This assessment test is designed to test a candidate’s knowledge, specifically […]
The HighMatch support team will send your login credentials to your email address associated with the account. You can then navigate to https://skills.berkeassessment.com/ to access your SHL skills tests.
A step-by-step guide to using your Taleo Connector for inviting candidates to take assessments and assigning assessments to requisitions. Please note: This tutorial requires the Connector to Taleo already be enabled. Please email the Customer Success team if you have not completed this step. Invite candidates to take assessments. Checking assessment status. To check the status of any assessment, […]
A step-by-step guide to using your Workday Connector for inviting candidates to take assessments and assigning assessments to requisitions. Please note: This tutorial requires the Connector to Workday already be enabled. Please email the Customer Success team if you have not completed this step. Invite candidates to take assessments Checking assessment status To check the status of any assessment, […]
A step-by-step guide to using your iCIMS Connector to invite people to take assessments, review their Berke scores after completion, and check in on their assessment status. Please note: This tutorial requires the Connector to iCIMS already be enabled. Please contact the Customer Success team if you have not completed this step. Invite candidates to take assessments Correcting […]
A step-by-step guide to using your Jobvite Connector for assigning assessments to Requisitions and inviting candidates to take them. Please note: This tutorial requires the Connector to Jobvite already be enabled. Please email the Customer Success team if you have not completed this step. Invite candidates to take assessments. Correcting email addresses If the candidate’s email address is […]
A step-by-step guide to using your Lever Connector for inviting candidates to take assessments and assigning assessments to requisitions. Please note: This tutorial requires the Connector to Lever already be enabled. Please email the Customer Success team if you have not completed this step. Invite candidates to take assessments. Checking assessment status. To check the status of any assessment, […]
For one reason or another, sometimes information needs to change. Need to correct a name? Discovered an email address had a typo? Want to update the hiring manager for a particular person? Read on to learn how to make the necessary changes. First, log in to your HighMatch account to go to your People tab. Scan the […]
Learn how to put your company logo on the assessment, create a custom testing URL, customize invitation messages, and other tweaks. Getting started To begin customizing your assessment, you must first log into your Berke account. It will open to your People Tab. Click the “settings” link in the navigation on the upper right to […]
Learn how to change the cover of your reports, add company branding, and other tweaks. Getting started. To begin customizing your reports, you must first log into your Berke account. This will open your People Tab. Click the “Settings” link in the navigation on the upper right to open up a menu and select “Personalize.” You […]
The place to view existing assessments and jobs, create new assessments, and see how many candidates have assessed for a particular job. What is the Assessments Tab? The Assessments Tab is the centralized location for checking in on all your existing job-related and non-job-related assessments. From here, you can create new assessments, view job profiles, see […]
The place to view invitations, see statuses of assessments, change people information, invite new candidates, and view reports.What is the People Tab? The People Tab is the default screen you come to when first logging into Berke once you’ve done the initial setup. This area will be the central hub for getting all your updates […]
A step-by-step guide to using your CATS Connector for assigning assessments to Job Orders and inviting candidates to take them. Please note: This tutorial requires the Connector to CATS already be enabled. Please visit Enabling your CATS Connector if you have not completed this step. To use the Connector, you must assign one or more CATS Job Orders […]
To find and update your user information, log in to your HighMatch account. Select “My Account” from the menu options in the upper right of your screen. A list of fields will be shown with your current settings for your user information. Edit them as necessary. You can also change your password from this screen by […]
HighMatch has a long commitment to developing valid tests for assessing job-related abilities, skills, and traits. To ensure that our research approach adheres to the standards outlined in the Uniform Guidelines on Employee Selection Procedures (UGESP; EEOC, 1978), we regularly conduct assessment development and validation research, which requires the collection of demographic data. We invite […]
You can view a history log of all a participant’s interactions within the assessment from the moment you arrange and send an invitation to the point where an assessment is completed. To view this change record, log in to your Berke account. Navigate the list of participants on your People tab or use the search bar […]
Get an overview of our reports starting at the top; from scoring and icons to personality breakdowns. Berke provides four different types of reports and guides depending on your hiring needs; Job Fit, Spotlight, Participant, and Interview. Job Fit Reports compare candidate assessment scores with your company’s custom job profiles to show you how well they might align with […]
Learn how to use CATS Workflows to send an email notification with assessment scores and reports whenever a candidate completes a Berke assessment. Please note: To use this tutorial, you must: How is this different than the tutorial on Using CATS? This tutorial uses the CATS Workflow feature when ordering assessments. The Using CATS tutorial makes use of the […]
Departments are an optional feature of Berke. Departments are a way for companies with many users to organize their internal structure when tracking participant progress and setting roles and permissions. Please note: You must be the Owner or an Administrator of a higher level within your Berke account to create and assign departments. Getting started. To […]
Learn how to add new users to your system who can send invites and view reports. Assigning roles. There are three roles you can attach to any given user; hiring manager, proctor, and administrator. Capability summary for user’s assigned department and down Role Manage Assessments View Scores/Reports Make/Manage Departments Hiring Manager X X Proctor […]
Learn how to create links you can use for high volume assessing on job boards, career pages, and at kiosks. Recruit Links are perfect when you need high volume assessments, but don’t need the specificity and control of a Group Invite assessment. These include (but are not limited to) your company’s career page, job board postings like […]
A step-by-step guide to creating a Job Auto-Assignment Ruleset to automatically match inbound job names with Berke jobs. This will eliminate manually assigning your ATS jobs to Berke jobs via an email notification process. If you regularly open a large number of requisitions, this feature will save you significant time and ensure jobs in your ATS […]
The People Tab is the default screen you come to when first logging into Berke once you’ve done the initial setup. At the top left of this page are invitation buttons for inviting individuals or groups of people to an assessment. Inviting individuals. Click on “Assess Person” to start an invitation to a single individual. Enter the full name […]
Add a User For the security of your account, we recommend that you and your team create new user accounts for each team member. Please follow the below instructions to add a new user account: Edit a User
