case studies

Reducing Turnover

Organizations large and small have historically struggled with the dual challenges of reducing turnover and improving employee retention.

However the recent, unprecedented spike in the volume of people changing jobs has brought this challenge to the forefront for talent teams and hiring managers.

HighMatch Can Help

HighMatch’s Assess can help reduce turnover and improve retention by identifying and filtering out poor fit candidates before these mismatches are onboarded.

The savings derived from reducing your turnover rate even a few percentages can be dramatic, and, as many of our clients can attest, we have a proven history of helping them significantly reduce their turnover.

Read some of their stories below:

wayne homes

Wayne Homes is a custom home builder serving 5 different states for more than 40 years. They are one of the few builders in the country to win the National Housing Quality award.

  • Function/Roles: Sales, Project Management
  • Industry: Construction
  • Challenge: Turnover Reduction

royal cup coffee

Royal Cup Coffee is a premium importer, roaster and distributor of coffee with markets in the United States, Mexico and the Caribbean.

  • Function/Roles: Sales
  • Industry: Food & Beverage
  • Challenge: Turnover Reduction

In-Home Healthcare Provider

An in-home healthcare provider needed a way to reduce turnover of its direct care professionals, which was averaging 80% during the first six months of employment.

  • Function/Roles: Caregivers
  • Industry: Healthcare
  • Challenge: Turnover Reduction

Family Resources

Since 1970, Family Resources, Inc. has been the agency to turn to for crisis counseling, safe shelter and respite for runaway and homeless teens.

  • Function/Roles: Multiple
  • Industry: Non-Profit
  • Challenge: Turnover Reduction

Shea properties

Shea Properties is a leader in the industry due to its unique approach to transforming land into premier living, working, and shopping environments.

  • Function/Roles: Sales
  • Industry: Residential Construction
  • Challenge: Turnover Reduction

Casual dining chain

A casual dining chain with hundreds of locations had centralized its takeout order services and needed to decrease their turnover rate.

  • Function/Roles: Call Center
  • Industry: Food & Beverage
  • Challenge: Turnover Reduction
5 star review

“We love the ability to customize the assessment specifically to our roles – the flexibility of the program is outstanding.”

G2 review, Mid-Market Executive

Download our
‘Reducing Turnover’ Fact Sheet

Bad hires can have a ripple effect across your organization, impacting revenue and profitability, causing delays in mission-critical projects and rupturing team dynamics.

Download our Reducing Turnover Fact Sheet for additional facts around the true cost of turnover, and learn how the right pre-employment assessment can, in many cases, pay for itself via reductions in turnover.


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